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Tech-Driven, People-Focused Property Management

As the role of technology in multifamily grows, so do questions of how to balance tech-driven efficiency with personalized service to residents. Josh Goldstein, VP of Strategic Partnerships at Flex, joins Entrata’s Virginia Love to explore the intersection of technology and the human touch in multifamily property management. Join in for ideas on how to leverage innovation to create resident-focused communities that don’t sacrifice efficient operations.

Amanda Fumo

Chief Revenue Officer - Entrata

Amanda Fumo is the CRO at Entrata, joining the company in 2023, where she leads the company’s award-winning sales and customer care teams as they continue to accelerate growth and deliver the industry’s leading customer care and partnership. Before joining Entrata, Fumo was the Operating Vice President at Silver Lake, where she worked across an expansive portfolio of software and tech-enabled services businesses to accelerate growth through go-to-market optimization, strategic acquisitions and partnerships. She previously worked at Bain & Company serving consumer goods, industrial and private equity clients.

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Amanda Fumo is the CRO at Entrata, joining the company in 2023, where she leads the company’s award-winning sales and customer care teams as they continue to accelerate growth and deliver the industry’s leading customer care and partnership. Before joining Entrata, Fumo was the Operating Vice President at Silver Lake, where she worked across an expansive portfolio of software and tech-enabled services businesses to accelerate growth through go-to-market optimization, strategic acquisitions and partnerships. She previously worked at Bain & Company serving consumer goods, industrial and private equity clients.

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Josh Goldstein

Vice President of Strategic Partnerships - Flex

Josh Goldstein is a revenue leader with a passion for driving growth, building high-performing teams, and fostering cross-functional collaboration. As VP of Strategic Partnerships at Flex, he leverages his unique blend of technical and business expertise to anticipate market...

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Josh Goldstein is a revenue leader with a passion for driving growth, building high-performing teams, and fostering cross-functional collaboration. As VP of Strategic Partnerships at Flex, he leverages his unique blend of technical and business expertise to anticipate market trends and capitalize on emerging opportunities. Josh’s career spans pivotal roles across technology startups and Fortune 500 companies, where he has consistently driven innovation and growth. He believes in the power of collaboration, adaptability, and continuous learning to navigate today’s dynamic business landscape. Josh holds a degree in Economics from the University of Wisconsin-Madison.

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Tech-Driven, People-Focused Property Management

with Josh Goldstein
October 23, 2024 | 1 pm ET / Noon CT

Previous Episodes

Watch past candid conversations about issues impacting the multifamily housing industry.

Daryl Smith

Property owners and operators are embracing AI, offering hospitality-level service, and adopting a holistic approach to the resident experience. But what’s on the horizon? Daryl Smith, CMO at KETTLER, Inc., joins Resident Experts to discuss the future of the resident experience and how owners and operators can adapt to evolving technology and resident expectations.

Travis Honaker

For many households, rent is the largest recurring monthly expense in their budget. But without rent reporting, even a strong history of on-time payments won't be counted positively toward credit scores. This month, Entrata Industry Principal Virginia Love sits down with Travis Honaker, Product Development Manager of Multifamily Product Development at Fannie Mae, to discuss how their pilot is working to encourage adoption of this reporting and the benefits for operators and their residents.

Mike Whaling

Multifamily marketing expert Mike Whaling joins Entrata's Virginia Love to discuss how to focus your efforts on what matters most, all while making your marketing spend more efficient. Discover several overlooked efficiencies that can make your marketing more cost-effective.

Jen Piccotti & Kara Rice

Multifamily operators are responsible for ensuring their site-level teams have the resources they need to work efficiently. Entrata Industry Principal Virginia Love speaks with Jen Piccotti and Kara Rice from Swift Bunny to discuss about leading strategies and learn why enabling efficiency matters so much in 2024.

Dana Pate

What is the role of “brand” in multifamily? How can you build one when your resources are limited? Where do you even start? And most of all, what’s the ROI?Join Entrata Industry Principal Virginia Love and Stitched Marketing CEO Dana Pate as they answer these questions and more in this Resident Experts webinar.

Keep Watching

Entrata has been hosting conversations with experts in the multifamily space since early 2023. Explore the archives for more Resident Experts episodes at entrata.com/resources.