Resident Rewards: The Next Big Thing in Multifamily
Loyalty programs have been a key strategy for customer retention across industries for decades—and now, they’re making an impact in the multifamily industry. In this webinar, Entrata’s Industry Principal of Resident Services Alex Buchanan is joined by Sr. Product Manager Britton Pederson to discuss how resident rewards programs are boosting resident retention and reducing property costs.
They’ll talk about:
- The benefits and challenges of loyalty programs in multifamily
- How to recognize a successful resident rewards program
- Best practices for implementing a rewards program that works for your properties
Loyalty programs have been a key strategy for customer retention across industries for decades—and now, they’re making an impact in the multifamily industry. In this webinar, Entrata’s Industry Principal of Resident Services Alex Buchanan is joined by Sr. Product Manager Britton Pederson to discuss how resident rewards programs are boosting resident retention and reducing property costs.
They’ll talk about:
- The benefits and challenges of loyalty programs in multifamily
- How to recognize a successful resident rewards program
- Best practices for implementing a rewards program that works for your properties
Loyalty programs have been a key strategy for customer retention across industries for decades—and now, they’re making an impact in the multifamily industry. In this webinar, Entrata’s Industry Principal of Resident Services Alex Buchanan is joined by Sr. Product Manager Britton Pederson to discuss how resident rewards programs are boosting resident retention and reducing property costs.
They’ll talk about:
- The benefits and challenges of loyalty programs in multifamily
- How to recognize a successful resident rewards program
- Best practices for implementing a rewards program that works for your properties
Speakers
Alex Buchanan
Head of Homebody - Entrata
Britton Pederson
Industry Principal, Loyalty - Entrata
