An ancient philosopher once said something mysterious and wise about the impossibility of stepping into the same river twice. We’d like to add, along those lines, that no one can ever climb the same summit twice. Especially with regard to the sold-out Entrata Summit in Park City next month.
If you’re lucky enough to be returning to the Summit you will recognize a lot of familiar elements – but look a little closer; things have changed. continue
This week, we hosted a webinar to discuss how to find the right people for your leasing office, establish the right processes, and use the right systems to create successful and meaningful calls to prospects.
Chances are your marketing efforts include creating profiles across a variety of social media to interact with residents and prospects, but even if you haven’t, your property is increasingly susceptible to online reviews. Not only are there more channels than ever for online reviews, the number of people using those channels to publish their opinions is growing. These days nearly 30 percent of occasional online users (twice as many as in 2014) report leaving up to five online reviews every year.
So what do you do when you pull up a profile to see that a former resident has left a one-star review on Google, or get a notification that someone has left an extensive rant on Yelp? You may be tempted to shut it all down. Here at Entrata, we’ve actually had customers contact us asking for help deleting Facebook, Twitter, Google+, Yelp, and any other profile they can think of, hoping that if they don’t offer a place for people to talk, then nothing bad can be said. continue
For decades, homeowners have been reaping benefits from smart home technology. As many as 30% of Americans have already installed smart home technology, and studies show these early adopters are saving an average of $1000 a year and as much as 30 minutes each day. However, the smart home industry’s early focus on homeowners has kept renters in the blind spot of these innovations. In many cases, homeowners’ deeper pockets and stronger desire to invest in their homes have made them the ideal market for a nascent industry, but times are changing. continue
Multifamily properties generate a lot of documents, but the days of rows of file cabinets filling up the leasing office are (or should be) over. Storing documents digitally can free up a lot of space for your properties, but may introduce new challenges like problems with searchability, accessibility, and security. In order to address these challenges, simple document storage technologies won’t do. What is needed is document management. continue
By making an Entry and participating in the Drawing, you (“Participant”, “you”, or “your”) agree to be bound by and comply with the following Terms and Conditions. You agree that the information collected by Entrata in connection with your Entry may be used to execute the Drawing. You agree to accept the prize awarded and hereby release Entrata, Inc., its agents, affiliates, subsidiaries, directors, employees and representatives (“Entrata Parties”) from all liability relating to the awarded prize, your use of the prize, or the Drawing itself, including property damage, personal injury, or death. You agree that in any cause of action, the Entrata Parties’ liability will be limited to the cost of participating in the Drawing, and in no event shall the Entrata Parties be liable for attorneys’ fees, punitive, consequential, direct, or indirect damages, and you waive the right to claim any damages whatsoever.
Our COO, Chase Harrington, will be a participant in two sessions at the National Apartment Association Education Conference in Atlanta on Thursday, June 22.
In an era of snaps, tweets, and podcasts, the humble blog may seem a bit archaic, but there’s still a lot of heavy lifting a blog can do for your online marketing efforts. If you’ve ever considered scrapping your blog, or if you *gasp* never created one, it’s time to educate yourself: continue
Whether you realize it or not, your technology sends a message to your prospects, residents, and even employees, about your business. About a year and a half ago Jason Larson, Chief Strategy Officer at IDM went looking for a technology partner that could grow with his business. After spending a little time with the Entrata team at NMHC OpTech, he knew he’d found the kind of partner that would represent his vision to audiences both inside and outside the company.
Traditionally, multifamily technology systems have been segregated between “front end” and “back office” tasks. This creates a false dilemma as many industry professionals perpetuate the idea that either accounting or marketing functions must be sacrificed when choosing a technology system. Today’s executive needs a 360 degree view of their business which provides actionable data on a variety of processes without losing sight of the guest experience.
This week the Entrata team hosted a webinar to discuss the new contact points update to LeadManager and the best practices for change management in regards to this new update.