The Platform Property Managers Rely On

“One of the key challenges we don’t typically plan for is staff turnover. Without ELI or any form of AI, turnover often results in leads being neglected or experiencing slow response times. However, we've seen strong performance from our site teams even when understaffed. Specifically, when a leasing agent departs, ELI enables continued lead nurturing, ensuring prospects are still brought in front of the property manager. This has helped reduce both the time and stress load on our teams during transitional periods.”

It is the best multifamily software I have used.

The Gold Standard for PM Software.

"One-stop shop solution."

"We used to manually cut and mail nearly 2,500 refund checks during student move-out season. With Bill Pay, we’ve saved over 300 hours and eliminated the risk of missing deadlines. Our AP team can now focus on higher-value work, and residents get faster, more reliable refunds."

"Having all of our utilities managed on one platform for all of our properties has also been a major win, it keeps things simple. We want everything to be on the same platform as much as possible, so switching to Resident Utility made a lot of sense."

"The student functionality is far and above anything else on the market."

"Entrata was the switch we didn't know we needed! It has given us all the tools to completely manage our day from one place and allowed us to focus more on our Residents. It's also has given the residents an easier way to do business with us. 10/10 I highly recommend! We no longer have to use a different programs to manage our day. Only Entrata! It has saved us a ton of time and money in this regard."

"All the efficiencies we’ve created by adopting a wide range of Entrata’s products and services—the depth and breadth of features available—have helped us increase overall productivity. We’re seeing the fruits of that effort in our retention and occupancy numbers, especially when we look at them year-over-year and align them with when we implemented certain tools. Being able to see those results has been huge."

"What I love about Entrata and the partnership is the company's willingness to evolve and adapt, and being a part of the conversations. I’ve been asked, ‘How could this work better for you?’ That speaks volumes to the type of company Entrata is."

"Everything Entrata does makes life easy. It just does. The solutions you come up with, not just the internal software solutions, but listening to feedback when we come back with any sort of framework."

"I have used Rent Manager, Yardi and now  Entrata! I love Entrata! It is so user friendly  and easy to use in regards to all aspects of  the program. Maintenance tickets, financial  ledgers, move-ins and move-outs. I really  like how easy it is to manage with using Entrata!"

“The best part about Entrata is the ability to streamline a lot of our processes with solutions like Homebody and Rent Reporting."

"Entrata offers a great defense system, I call it my  ‘eco-defense’ system. If you want to prevent fraud, you’re  going to equally use multiple avenues to prevent it. We use  Precise ID. We love it because I love the passive piece of it  where applicants are passively approved and they don’t  even know it… We also use the Income Verification which I  love the bank linking. It’s new for our industry, but I feel like  once we explain to our teams how wonderful of a product  this is, and they understand ‘the why’ behind it. We sell it as  a way to put time back into your day."

"Resident Verify in real-time allows us to pull residents background, credit history, criminal history. Everything lives right there in Entrata we don’t have to reach out to anyone else or go to a separate system to pull credit or criminal results."

"The forward thinking Entrata is doing and really trying to make an Enterprise-class software system…You can see they’re rally forward-thinking with the inclusion of AI and a back to basics approach with making day-to-day operations as easy as possible."

"AI is crucial to our industry. I know people are sometimes scared of it, but I think it enhances our day-to-day tasks. Instead of spending 20-25 minutes trying to create something, we’re now able to use AI through Entrata to create those bulk messages for our residents and to enhance the renewal experience."

"It has changed my life. It has changed our site teams life. It’s put so much time back into the teams, our corporate teams. Putting everything all-in-one. The ease of use with everything being all in one, and me taking my password journal and tossing it out the door."

"Entrata is making my job a breeze. ELI makes communication with tenants so great - Saves me so much time! The automation helps me spend more time with things that need my immediate attention."

"It’s so user-friendly and our staff really enjoys using it. A lot of times, people leave, they go to other companies that use other platforms and they turn around and come right back because they don't want to be without Entrata."

"Having been in the industry for more years than I’d rather mention. Entrata is the most user friendly system I’ve ever used. If and when an issue may arise, the Entrata support team is amazing! Love, love, love it!"

"The Property Management Game-Changer! Managing our properties has never been easier, thanks to Entrata! From leasing to resident management, this all-in-one property management software streamlines everything seamlessly. Beyond the platform, Entrata’s company culture is top-notch, with Customer Service managers who truly have your back - 10/10 highly recommend! Do yourself the favor and make the switch!"

"I always compare Entrata to an iPhone. You  don’t have to know much about it to use it.  That’s what I love about it, it’s very  user-friendly. You just log in to the system and  directly know what you need to do. Not all  softwares are like that."

"Entrata has the easiest bill pay set  up for Vendors. What used to take  a while can now be done super  quick and paperless. It’s quick to  use and bill paying is intuitive."

"My favorite feature of Entrata is the approval routings - being able to setup the routes for POs for Invoices. Also credits - If a manager wants to add, remove a credit, or change something in the system, we set it up through approval routing because not all the things they want to do are accurate or good for the business. We have the ability to approve or reject those things. Also we recently started FMO route so we can have eyes on every single FMO that comes through to make sure all the property docs are in there and everything is exactly how it is supposed to be.“—Leah Shiver- COO, Woodruff Property Management Co."

"Entrata has actually helped us completely automate our housing agreements. We’ve incorporated a ton of merge fields. We’re now working off one housing agreement compared to having 127."

"Leasing AI has transformed how we engage with prospects. It ensures every lead gets a fast, thoughtful response, helping us stay on top of opportunities and improve our leasing process."

"Payments AI helps us cut down on the noise onsite and automate tasks to free up time for our teams to spend with residents"

"Entrata is our source of truth for property information and marketing. As a marketing manager, Entrata's software has been simple to use in creating websites, integrating with ILS sites, and tracking leads."

"I can't be at all places, all times. Because we don't hire all in one day, we do have a monthly cadence of training, but I use Entrata's training courses as well, where I will require our new team members to take those courses before I give them access into the community."

"Leasing AI is like having an extra Leasing Consultant who can help us efficiently convert leads to tours, applications, and leases. The time savings our leasing teams have experienced gives them more time to give our residents the attention and customer service they deserve, creating the total ultimate experience for our residents."

"Entrata encompasses all the best software under one platform with one login. The ease of use throughout the software from the ProspectPortal through to the online lease execution is a leasing office dream come true!"