Product

Maintenance AI

Powered by ELI+, Maintenance AI helps your team resolve work orders faster by automating intake, reducing ticket volume, and ensuring the right issues are addressed at the right time.

A mobile phone showing a text conversation about a leaking sink, with overlaid maintenance work-order notifications and task cards for a technician.

Proactively manage maintenance requests

AI-powered triage helps prevent duplicate tickets, reduce unnecessary dispatches, and streamline technician workflows.

Faster resolutions

Handle requests faster with dynamic intake that prioritizes urgent issues.

Smarter workflows

AI-guided categorization and enriched work orders make technician assignments smarter and more efficient.

Fewer headaches

Minimize resident frustration and technician burnout by resolving the right issues the first time.

Turn maintenance into a smarter, more efficient process

Residents can text directly with Maintenance AI to report issues, no app logins or phone calls required.

Smarter request management

Automatically classify and prioritize issues, guide residents through self-troubleshooting, and escalate only when necessary.

A woman crouches beside a kitchen cabinet, checking her phone and tablet while observing a puddle of water on the floor, with an overlaid notification for a kitchen leak work order.

Automate work order intake and save time

Maintenance AI reduces manual triage and ticket creation, freeing up teams to focus on delivering better service.

Two maintenance workers examining plants in a landscaped outdoor area of an apartment community, one holding a tool bag.

Make maintenance a strategic advantage

Gain full visibility into maintenance performance while improving resident satisfaction and team productivity.

A maintenance technician kneels on a kitchen floor, looking at his phone, with an overlaid graphic showing a “Work Order Completed” confirmation.

An award-winning platform for property owners and operators

Interested in seeing what Entrata can do for you?

See how Entrata can transform your operations.