In a competitive rental market, resident retention is more valuable than ever. A well-designed rewards program can transform everyday interactions into meaningful loyalty drivers, boosting renewals, strengthening community culture, and reducing turnover costs.
This guide breaks down how to build an effective resident rewards strategy that delivers measurable ROI and lasting resident satisfaction. You’ll learn:
- Why a formal program matters and how it outperforms ad-hoc incentives.
- Best practices for implementation, from goal-setting to measurement.
- Examples of high-impact rewards that drive engagement and renewals.
- Why a formal program is needed.
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