Autonomous Property Management

The agentic Operating System
for the places people live.

Purpose-built AI workflows for leasing, operations, accounting, and everything in between

Experience Autonomous Property Management

Ask

Ask anything. Get trusted answers grounded in your company's policies, processes, property information, and operational data.

Mayfair Residences agent
6 data sources
live

Act

From leasing to maintenance to renewals, Entrata AI agents intelligently execute tasks, route work, and orchestrate workflows across your operation.

Isometric view of an Entrata-powered multifamily property

Two platforms, one OS

Tailored experiences for your team and your residents operating from the same data.
OXP
Operations Experience Platform
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Invoice approval and batch upload cards showing dates, project names, and review invoices button.
RXP
Resident Experience Platform
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Mobile screen showing payment options with Mastercard and Apple Pay, and payment details with amounts due.

Built for the way property management actually works.

Purpose-built ontology across record, context, and action — so your people and your agents always have the right information at the right moment.
autonomous workflow diagramautonomous workflow diagram
AI capabilities from workflow augmentation to fully autonomous workflows
System of Action
CRM, ERP, PMS that site and corporate sites work in every day
System of Context
Proprietary multifamily ontology engine for informed human and AI actions
System of Record
Always up-to-date data foundation with resident, asset, property and employee detail
Cloud-based multi-tenant scale with enterprise security and governance

Automation that fits the
way you operate.

Every workflow in your business runs at the level of autonomy you choose — from AI-assisted to fully agentic.
Level 5 Automation
L5 -Adaptive self-improvement
Outcomes from every property feed back so the system tightens the operation over time, not just in a single task.
Level 4 Automation
L4 -Interactive agents
The system initates, adapts, and follows through with prospects and residenets, with full context from leases, payments, and maintenance, and with escalations you define
Level 3 Automation
L3 -Scalable processing
High volume, messy inputs, and decisions that need expertise are handled at a scale and depth no operations team can sustain.
Level 2 Automation
L2 -Rules-based orchestration
Structured work runs in sequence: the same inputs, the same steps, the same output, without anyone touching it.
Level 1 Automation
L1-Generative assistance
The platform answers questions, drafts, and explains using your data and your policies, with an audit trail behind every response.

Functional agents embedded in every corner of your operation.

From accounting to renewals to maintenance, every function in your operation has a purpose-built agent embedded natively in the platform.

Bill Pay Routing Agent task list showing invoice batch status, vendor checks, routing, rebates, and submission.
Bill Pay Routing Agent status showing batch prepared with 847 invoices totaling $2.4M and other payment routing steps.

Accounting

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Leasing agent chat shows scheduling a Saturday tour on March 7 at 2:30 PM via calendar notification.
Leasing agent activity shows inbound chat, availability check, matching units, and a scheduled tour on March 7 at 2:30 PM.

Leasing

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A smartphone screen displaying push notifications from Email and Messages apps about a lease renewal offer, overlaid on an illustrated apartment building. A purple banner reads "Lease expires in 75 days."
A smartphone screen displaying push notifications from Email and Messages apps about a lease renewal offer, overlaid on an illustrated apartment building. A purple banner reads "Lease expires in 75 days."

Renewals

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3D model of an apartment complex with notifications for HVAC anomaly, leak detected, and technician en route message.
Apartment complex model with alerts for leak detected, HVAC anomaly, and technician en route message.

Maintenance

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3D apartment complex with rent late notifications and SMS reminders sent to 3 residents in real time.
Illustration of apartment building with rent late SMS reminders and a task list from Payments Agent.

Payments

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List of leasing AI features like cancel inactive leads, approve applications, screening, and bulk lease approvals.
List of AI leasing features including ELI+, lead cancels, application approval, screening, and bulk lease processes.

100+ Native Agents

Get to know the
RXP
products

HomebodyRewardsMove (Energy & Broadband)ResidentPortalDeposit AlternativeRent ReportingRenters Insurance (HO-4)ELI Essentials
A woman sits on a couch in a living room, using a tablet and smiling while interacting with the screen.

Homebody RXP is here

Play Video
Three mobile screens showing Homebody app features like balance, rewards, rent payments, and savings options.

Governance, configurability, and control at the property and portfolio level

Configurability

Configure at the site or corporate level with over 3,000 settings

Two women reviewing content on a desktop computer with UI elements like language selection and color palette visible.

SOP Friendly

Digitize your SOPs to ensure agents operate just how you train your team

Digital SOP for customer onboarding showing steps: receive application, verify documents, and setup account progress.

Auditability

Track who built or ran what, which agent trace powered each interaction

Screenshot showing auditability steps: User input, RAG retrieval, LLM inference, and Response delivered with timing.

Secure

Eliminate copy and paste of sensitive data that becomes stale

Document analysis tool with options to summarize, pull renewal options, and flag conflicting clauses.

Control

Eliminate PII risk by ensuring proper AI controls

Hands typing on a laptop keyboard with an overlay showing tenant screening and eviction notice status.
GOVERNANCE

Autonomy that operates inside your rules

Every action runs through your policies. AI does not bypass governance. It executes within it.

Fair housing rules per jurisdiction
Money transmission and ACH compliance
PII handling and data residency
Operator-defined SOPs and concession caps
Role-based permissions and approval workflows
Full audit trail on every action

AI-driven performance for every property type

Entrata offers robust tools to enhance operations and efficiency across various property types, from multifamily to military housing.

Multifamily

Maximize efficiency in leasing, payments, maintenance, renewals, and compliance inside one unified OS. Operate within fair housing and policy guardrails, improving retention, increasing NOI, and scaling with operational leverage.

Student

Align leasing cycles, roommate matching, parent guarantees, and turn management in one system built for student housing. Streamline high-volume operations with precision and compliance.

Affordable

Embedded compliance logic supports regulated workflows and budget constraints. Reduce risk, save time, and protect asset performance within program requirements.

Military

Easily manage your military housing portfolio with one easy-to-use operating system. Automate MAC payment processes, simplify reporting and deployment, and more.

Commercial

Connect leasing, billing, service, and reporting across office, retail, and mixed-use properties. Operate with real-time visibility to strengthen NOI.

Manufactured

Modernize community operations with workflows tailored to manufactured housing. Reduce admin work and improve performance across every site.

See Autonomous Property Management in Action

Discover how Entrata advances operational work across your portfolio.

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