How much is your operating system really costing your properties? As portfolios scale, many property management tech stacks become fragmented over time, introducing hidden operational friction, limiting automation, and quietly impacting NOI. Join Entrata Product Marketing Manager Catherine Rotman along with Customer Success Manager Kaillie Merrick as they break down the difference between integrated and truly unified property management operating systems, explore how fragmented architecture creates real financial and operational costs, and use a practical litmus test to help you evaluate whether your system is helping—or holding you back.
They’ll discuss:
- How fragmented operating systems create hidden costs and complexity
- Where operational friction shows up across leasing, financials, and resident experiences
- Why AI can’t fix broken architecture, and what it needs to actually execute workflows





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