Webinars

Closing the Gaps in Multifamily Operations

September 10, 2026

1:00 PMET / 12:00 PM CT

As multifamily operators invest in new technology and AI-powered tools, many are still struggling with disconnected workflows and limited visibility. Join Entrata Product Marketing Manager Catherine Rotman and Director of Sales Karline Williams as they explore how leasing, maintenance, and renewal processes intersect, where breakdowns commonly occur, and what high-performing operators are doing differently to create more connected experiences.

They’ll discuss:

Where handoff gaps occur across leasing, maintenance, and renewals
Common causes of workflow breakdowns
Strategies top operators use to reduce friction
The balance between automation, AI, and human intervention
Practical ways to identify and address operational bottlenecks

Speakers

Related Resources

From industry trends to practical tools, these featured resources are here to support your growth and streamline your operations.

Fee Transparency from Listing to Lease

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What does fee transparency really mean for multifamily and student housing operators, and how can teams implement it without adding friction? Join Entrata’s Product Marketing Manager Harrison Vaughn and Principal Product Manager Rob Jones, as they break down the shift toward transparent pricing and what it takes to execute it consistently across the leasing journey.

The Frictionless Lease

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Modern renters expect the leasing process to be as fast and convenient as every other digital experience in their lives. Long response times, manual handoffs, and unnecessary delays can cost properties valuable leases while creating extra work for site teams.This guide explores how autonomous leasing creates a faster, more connected experience for prospects while giving teams more time to focus on meaningful conversations. You'll learn:The biggest benefits of autonomous leasingPractical ways to remove friction across the leasing journeyHow to create seamless handoffs between AI and leasing teamsThe metrics that matter when measuring leasing success

The Power of Context in Resident Communication

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Managing resident communication has never been more challenging. As expectations rise and communication channels multiply, property teams need ways to deliver messages that are both efficient and personal. The most successful communities use context, technology, and human connection together to create stronger resident experiences.

The Value Shift in Multifamily

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Renter expectations are shifting fast, and it’s not just about AI or centralization. In this session, Product Marketing Manager Eileen Cook and Entrata Industry Principal Virginia Love explore the consumer trends influencing how renters define value, build trust, and choose where to live. Plus they’ll talk about what those shifts mean for onsite performance and the leasing journey.

Entrata Release Overview: March 2026

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Autonomous property management is here, and this release marks a major leap forward. Join the Entrata product marketing team as they unveil the next evolution of the Entrata operating system: an AI-native, agentic platform designed to unify operations, elevate resident experiences, and embed intelligence across every workflow. From leasing and marketing to accounting, maintenance, and resident engagement, this update redefines how teams work and how communities connect.

The ROI of Resident Experience

A smiling man wearing glasses sits on a couch, gently petting a small brown-and-white dog while looking at it affectionately.

Today’s residents judge their living experience against the best digital experiences anywhere, not just other communities. Frictionless interactions, fast responses, and meaningful recognition now shape satisfaction, reputation, and retention. Properties that treat experience as a growth strategy gain a powerful competitive edge.

Interested in seeing what Entrata can do for you?

See how Entrata can transform your operations.