Webinars

Brand Harmony in Multifamily

Watch On-Demand

What truly drives resident loyalty and retention in multifamily communities? In this first session of our three-part series “Improve your resident experience, improve your results,” Entrata’s Head of Strategy & Business Operations Ann Ogami sits down with author, speaker, and consultant Steve Yastrow to explore how brand harmony, the seamless blending of every resident touchpoint into one compelling story, can boost renewals, referrals, and revenue.

They’ll share actionable strategies for:

Mapping the resident journey
Leveraging technology for resident convenience
Empowering onsite staff
Personalizing experiences that make residents feel valued and at home

Speakers

Steve Yastrow

Steve Yastrow

Author, Speaker, & Consultant — Yastrow & Co.

Ann Ogami

Ann Ogami

Head of Strategy & Business Operations — Entrata

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The Total Economic Impact™ Study 2026

This Forrester Total Economic Impact™ study, commissioned by Entrata, evaluates the financial impact of unifying property management operations on a single AI-powered platform. See how a composite organization representative of interviewed customers unlocked millions in savings, boosted productivity, and reduced fraud, achieving a 141% ROI over three years.

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