We’re intentional about not staying stagnant—and DMB gives us the flexibility to keep evolving.

Keeping things up to date and continuously optimizing has been key to our success.

I know the answer they give me is going to be correct and I don’t have to triple-check it.

They’ve taken the time to understand our company and business. Because we’ve been doing this so long with these same people, it’s really helpful because I don’t have to say, ‘Hey Curtis, let me tell you what Landmark does.’ He’s already got that background.”

Entrata recently adjusted their guest cards to automatically opt prospects in for text messaging which has been a HUGE help. Also, their Digital Marketing Bundle has saved my team 21 hours per person per month (84 hours total). Amazing!

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“One of the key challenges we don’t typically plan for is staff turnover. Without ELI or any form of AI, turnover often results in leads being neglected or experiencing slow response times. However, we've seen strong performance from our site teams even when understaffed. Specifically, when a leasing agent departs, ELI enables continued lead nurturing, ensuring prospects are still brought in front of the property manager. This has helped reduce both the time and stress load on our teams during transitional periods.”

“One of the key challenges we don’t typically plan for is staff turnover. Without ELI or any form of AI, turnover often results in leads being neglected or experiencing slow response times. However, we've seen strong performance from our site teams even when understaffed. Specifically, when a leasing agent departs, ELI enables continued lead nurturing, ensuring prospects are still brought in front of the property manager. This has helped reduce both the time and stress load on our teams during transitional periods,”

It is the best multifamily software I have used.

A great CRM data base.

Entrata is easy to navigate and well laid out.

So helpful in keeping things on the right track.

I wouldn't change anything.

Customizable options.

You can see all your important tasks at a glance.

Entrata is very simple to use. The dashboard shows everything on one screen and is easy to navigate. The training was "hands on". The help desk team has been very supportive. I don't want to ever go back to our previous software systems!

Great at every step along the way, from the initial consultation to the implementation process and now with continuing customer service.

"One-stop shop solution."

I LOVE having a Resident Portal.

One of the most user friendly Property Management Softwares out there.

The Gold Standard for PM Software.

Simplified solution for our daily operational needs.

Affordable compared to other platforms.

Entrata will allow Passco to grow its business through the efficiencies of the software. It will make the process easier for the onsite staff, as well as produce more profit. We felt that Entrata was the best software for us.

I really like this software because it's made my job so much easier.

Reports are easy to understand and locate.

Quick and easy access to the resident dashboard to review everything ranging from charges and payment history to repair requests and phone calls to team members.

I am not very tech-savvy but this program is simple.

Our portfolio has consistently overperformed since moving.

Fantastic tool when you are out of the office

We used to manually cut and mail nearly 2,500 refund checks during student move-out season. With Bill Pay, we’ve saved over 300 hours and eliminated the risk of missing deadlines. Our AP team can now focus on higher-value work, and residents get faster, more reliable refunds.

"Our operations and accounting consultants go above and beyond to assist us. They have gone the extra step to learn the ins and outs of our roles, database, and properties."

"We needed expert, customized help and found it with Entrata consulting services. Looking forward to more Entrata consulting services."

"Our consultants are both very knowledgeable and easy to work with. They explain topics in straightforward and east to understand ways!"

"We’re excited for the new Submeter Health tiles on the Utility Dashboard, now we can see at a glance information about submeters and which have low batteries or submeters that aren’t reporting. We used to have to request reports to see this information so it’s much easier now."

"The Utility Billing Specialists and legal teams that we work with at Entrata have been incredibly helpful. I’m not an expert on utilities, so as I’ve had questions their expertise and willingness to dig deep and find answers has been really valuable. That’s one of the things we love most about Entrata’s Resident Utility product, the implementation and support teams are patient and responsive. Everyone has been great to work with!"

"Having all of our utilities managed on one platform for all of our properties has also been a major win, it keeps things simple. We want everything to be on the same platform as much as possible, so switching to Resident Utility made a lot of sense."

"Creating content, whether that might be micro-learning videos, or step-by-step process for them with knowledge quizzes, Entrata has really helped us. I can’t be at all places, all times. Because we don’t hire all in one day, we do have a monthly cadence of training, but I use Entrata’s training courses as well, where I will require our new team members to take those courses before I give them access into the community."

"Being able to show a brand new employee to our industry or a seasoned employee workflows - to them, the confidence and the freedom to know if they select a task, it is going to guide them into that next workflow. Even if they make a mistake, it’s something that can be undone. Entrata is very forgiving. As a Systems Administrator and Support person, it's he customization for 2000+ settings to what our needs, as well as if we do need help to be able to speak to a live person that is incredibly knowledgeable. We can always get in touch with someone at Entrata and that's super helpful."

"Entrata is streamlining my onboarding experience for new employees without a residential background. Since Entrata is user intuitive, it's quite easy to pick up the tasks needed for new users. It also centralizes all tasks and priorities right there on the Dashboard. Whether managing the prospect funnel or managing resident relations... Entrata is the one stop platform to do it all."

"As a trainer, Entrata streamlines onboarding and makes it easy to train new staff on everything from leasing and payments to communication with residents. The platform is easy to navigate, and having everything from leasing and payments to maintenance all in one place has already made a big difference. Even as a beginner, the reporting tools are super helpful for staying organized and making informed decisions. I’m excited to keep using it and see how much more it can streamline my processes!"

"We’ve used other (student) leasing programs in the past and just how fluid Entrata is, everything is at your fingertips. Everything is enabled instantly, and in a way that’s just user friendly. In the past, it was almost like you had to go to one tab to get to another tab, and then things weren’t communicating the right way in the system. With Entrata, everything is just there and it makes my life as a property manager so much more easy."

"The student functionality is far and above anything else on the market."

"I have used Entrata since the PSI days over 18 years!!! They are always innovating, listening to their customers, and pushing the tech forward for our market and specific niche areas i.e. Student Housing"

"We opted to go with Entrata’s Revenue Intelligence because it was critical to us that we had a tool with a partner that we’re comfortable with and felt good about. We demoed multiple tools in the market and looked at what was there and concluded that Entrata’s Revenue Intelligence software product allowed us the freedom to give guidance to the system but also control and limit how much freedom we had."

"Being present with our residents and being visible in our community members is critical to our business. Entrata Revenue Intelligence has allowed us the opportunity to put our teams out in the field and give them more time to spend with our residents and take the guesswork out of revenue."

“Entrata is the best! The integration with our residents and the resident portal allows for things to be so simple and easy to use. The AI has also been really easy to use.“—Jenna P., G2 User Reviews

"This software has significantly improved our efficiency by streamlining administrative tasks, allowing our team to focus more on what matters most — building meaningful connections with our clients. With Entrata handling the backend processes, our team can provide a more personalized and attentive experience for residents and prospects."

"Entrata was the switch we didn't know we needed! It has given us all the tools to completely manage our day from one place and allowed us to focus more on our Residents. It's also has given the residents an easier way to do business with us. 10/10 I highly recommend! We no longer have to use a different programs to manage our day. Only Entrata! It has saved us a ton of time and money in this regard."

“Just being around as long as I have in the industry, using Entrata - Im use to using a software to do maybe the accounting the right way or check a box here and then bringing in another software to check another box. But here, it feels like Entrata it does everything. It enters the leads, your leasing, financial reports, there’s a report on demographics, reasons for tenants moving out. Entrata has allowed me to really keep up with the day-to-day. —Marc Skipp- Regional Vice President, United Group of Companies

"Entrata is the most user friendly property management software I have ever used. I like being able to tailor reports to your specific needs. Entrata easily allows for reports to be pulled that are clean, user friendly, and ready for analysis."

"The reporting thats available within Entrata - I live in that everyday. I feel like there’s always things I stumble across in terms of settings and filters, just even different reports that are able to answer some of those questions that higher-level executives have. By having those reports its really made my day-to-day a lot easier . It’s allowing me to spend more time on the analyzation side of my job instead of all the gathering, the cleaning of the data, all that. It’s in a nice package, simplified, and ready to present."

“I love how user-friendly the platform is. Made the whole application to execute lease process seamlessly and easy to understand. It has very interactive reports that give you a deeper understanding of trends, YOY, and analytics for tracking performance. “—Melissa Torres - Leasing and Marketing Manager, Akara Partners

"Today we use Redd AI on all of our properties. We use text, chat, and phone, so our IVR is all Redd. Having additional communication methods using the AI has allowed some of our prospects to pre-qualify themselves. We are getting a lot of phone calls with the day-the-day questions; ‘Do you accept pets?’ ‘How much is your deposit?’ ‘What's your resident insurance policy?’ All these basic questions that have the same answer no matter who you are talking to. Those questions are now being answered by Redd and that allows all the callers or prospects who actually do reach the leasing team to be more qualified. They have already answered the basic questions that they know would select themselves out of living at our property, and are one step closer to knowing that this could be their next home. Those conversations are much more effective and more robust because that prospect is further down the path of leasing."

"The other huge component as to why we chose Entrata and continue to be excited, is the people. We need you. You need us, the fact we both know that an put that effort into the relationship and solve problems is huge."

"Everything Entrata does makes life easy. It just does. The solutions you come up with, not just the internal software solutions, but listening to feedback when we come back with any sort of framework."

"Entrata is user-friendly. You can get into the software and find your way. If you cannot, their support is AMAZING! The Customer Success Managers are TOP NOTCH! The Sales team is there to help you through the process of contracts, etc. Did I mention the marketing team? And what about the swag? I have been using Entrata for almost 8 years and truly love it. If I did not mention your team, forgive me, I really do LOVE Entrata!"

"We’ve been with Entrata for a long time. We love the growth. We love that you guys are forever evolving, here for us always, willing to work with us regardless of how many questions we have, or how many demos we have to do. That’s why we keep staying."

"What I love about Entrata and the partnership is the company's willingness to evolve and adapt, and being a part of the conversations. I’ve been asked, ‘How could this work better for you?’ That speaks volumes to the type of company Entrata is."

"All the efficiencies we’ve created by adopting a wide range of Entrata’s products and services—the depth and breadth of features available—have helped us increase overall productivity. We’re seeing the fruits of that effort in our retention and occupancy numbers, especially when we look at them year-over-year and align them with when we implemented certain tools. Being able to see those results has been huge."

"Product support has been very helpful, especially through the transition from Yardi to Entrata. I also like the way the system does not time a user out in a short period of time. On Yardi I sent half of my time re-logging in."

"I would encourage everyone out there to use Entrata, to make that change. Going from other software companies in the migration process, it was a seamless process, it was very quick. Yes we had a dark period turnaround where we had to do some manual processes, but it just made us realize what a great system Entrata is. It's the ease of use for our employees but it's also such a great product for our leads, applicants and our residents. They have payments at their fingertips, as well as the online application process. The quick response for our screening with ResidentVerify is like no other software that I've used before."

"I have used Rent Manager, Yardi and now  Entrata! I love Entrata! It is so user friendly  and easy to use in regards to all aspects of  the program. Maintenance tickets, financial  ledgers, move-ins and move-outs. I really  like how easy it is to manage with using Entrata!"

"Entrata is a nice system to streamline processes. Easier than RealPage. Things seem to flow easier than previous systems. It is our resource for all of our ledgers, leases, etc."

"Leasing AI has transformed how we engage with prospects. It ensures every lead gets a fast, thoughtful response, helping us stay on top of opportunities and improve our leasing process."

“Entrata is our source of truth for property information and marketing. As a marketing manager, Entrata’s software has been simple to use in creating websites, integrating with ILS sites, and tracking leads.“—Anonymous., G2 User Reviews

“Entrata is your property’s secret weapon for success. I use it for marketing. It allows me to seamlessly make sure our brand, voice and advertising is top notch across all platforms.“—Angie C., G2 User Reviews

“From a maintenance perspective, the work order workflow is excellent and the facilities app makes it easy to stay streamlined.“—Anonymous., G2 User Reviews

"The Inspection Manager in Entrata—when used for routine inspections and paired with the expiring lease report—significantly boosts efficiency for your onsite teams, vendors, and even corporate staff. It takes everything to a whole new level."

“Most of us had no Entrata experience. I had a little but everyone else on the Entrata transition team had no experience… The transition was really fun. Entrata brought us out here, hand held us the whole time and explained things to us. It was informative, great and we now know the system inside and out which is a benefit to our teams because we can answer those questions that they have. I would tell someone considering the switch DO IT….Rip the bandaid off, don’t wait. Just do it. “—Lindsay Brown -Senior VP of Leasing & Marketing, Campus Advantage

"I have used Entrata at two of my properties and truly enjoy using it. It's incredibly user-friendly and is pretty easy to navigate for the lead, applicant, and resident sections. I have not had experience using other software, but overall my experience with Entrata has been great. The ease of implementation has been pretty seamless, and it has integrated very well with our community."

“The best part about Entrata is the ability to streamline a lot of our processes with solutions like Homebody and Rent Reporting."

“We have been with Entrata for 10 years. Everything is constantly evolving, there is constant changes on the horizon all the time. Updating what may be outdated, making it better constantly. We never saw that with other systems.“—Leah Shiver- COO, Woodruff Property Management Co.

"Having been with Entrata for 7 years and witness the evolution of the product, in terms of features, and acquisitions, I really believe that ethos is still there. Entrata at its core is a software company, devoted to solve a problem. The multifamily industry is really lucky that the problem they (Entrata) has chosen to adopt, is multifamily."

"The forward thinking Entrata is doing and really trying to make an Enterprise-class software system…You can see they’re rally forward-thinking with the inclusion of AI and a back to basics approach with making day-to-day operations as easy as possible."

"Whether that innovation leads us to making different choices with our move-in checklist or enhancing our portals, or automating...the needs of the client are what Entrata always listens to and that's where adaptability has been at the forefront of Entrata for some time"

"In the last 2 or 3 years, we’ve really seen the growth, and the team they’ve built behind the scenes to really make this a great piece of software."

"Resident Verify in real-time allows us to pull residents background, credit history, criminal history. Everything lives right there in Entrata we don’t have to reach out to anyone else or go to a separate system to pull credit or criminal results."

"The Leasing Verification & Fraud Prevention products we adopted 6 months ago and we’ve already seen a shortened time frame between application and move-in. In the past, by the time we got through the manual processing, the applicant had already moved in somewhere else at a property that already had adopted more automated leasing processes. So it’s allowed our projections to be more accurate because we know within 24-48 hours max whether that applicant is going to be a lease with a paid deposit and a for sure move-in date, or they’re just in open waters."

“I like the partnership Entrata has with Snappt, because some people may not be the most comfortable with the bank linking, and opt for giving pay stubs but not their bank account… Income seems to be the one thing with fraud that is the most prevalent, because it's so easy to go on a website and buy a pay stub packet. Snappt can identify those known websites and offenders and locate that malicious intent.“ —Fannie Thomas - Director of Software Services, Rangewater Real Estate

"Entrata offers a great defense system, I call it my  ‘eco-defense’ system. If you want to prevent fraud, you’re  going to equally use multiple avenues to prevent it. We use  Precise ID. We love it because I love the passive piece of it  where applicants are passively approved and they don’t  even know it… We also use the Income Verification which I  love the bank linking. It’s new for our industry, but I feel like  once we explain to our teams how wonderful of a product  this is, and they understand ‘the why’ behind it. We sell it as  a way to put time back into your day."

"The quick response for our screening with ResidentVerify is like no other software that I've used before."

"With Message Center, it may not be someone’s strong suit to create a message. So oftentimes, if the task is given to a leasing professional, they would go in and probably spend anywhere from 20-30 minutes writing something out, and then, that has to be given to a manager or assistant manager before we can send it out from the message center. Now that we are using the AI tool, there is still an approval to do, but the time has been cut - it’s such a quick turnaround. We’re actually able to streamline our messages and create more efficiencies."

"AI is crucial to our industry. I know people are sometimes scared of it, but I think it enhances our day-to-day tasks. Instead of spending 20-25 minutes trying to create something, we’re now able to use AI through Entrata to create those bulk messages for our residents and to enhance the renewal experience."

"Entrata is making my job a breeze. ELI makes communication with tenants so great - Saves me so much time! The automation helps me spend more time with things that need my immediate attention."

"The challenges we were facing prior to engaging Entrata BI was the visual side of the reporting, and the layers of data that come with it. It goes beyond just pulling reports from your library. The BI allows for the multiple layers of data that it takes 10 reports from to pull, and it allows you to build that visual without having to put it in excel or extract it from the system. The efficiency that has been created for us has really driven our teams to have more time in the field to really focus on our residents, to really focus on the important side of our business, the people."

"Entrata's BI solution has been a game-changer for our team. The customization options are outstanding—being able to tailor the visualizations and data points to fit our specific needs has made all the difference. We can now easily track the metrics that matter most to us and visualize them in a way that’s intuitive and actionable. Plus, the seamless integration with third-party tools has streamlined our workflow, making data access and analysis incredibly straightforward. As a marketer, it is nice to know we are looking at the same data as every other member of our team."

"Having been in the industry for more years than I’d rather mention. Entrata is the most user friendly system I’ve ever used. If and when an issue may arise, the Entrata support team is amazing! Love, love, love it!"

"It has changed my life. It has changed our site teams life. It’s put so much time back into the teams, our corporate teams. Putting everything all-in-one. The ease of use with everything being all in one, and me taking my password journal and tossing it out the door."

"Entrata is definitely a cheat code within the property management industry. I really like how user-friendly it is and how easy it is to customize compared to other management software. I learn something new about Entrata every day. We switched in hopes of becoming more efficient and productive. It has definitely been easier to learn and has a plethora of features and customizations. Entrata solves the problem of having multiple platforms that manage all aspects of the business and makes it quick and easy to search for, access, and modify information."

"It’s so user-friendly and our staff really enjoys using it. A lot of times, people leave, they go to other companies that use other platforms and they turn around and come right back because they don't want to be without Entrata."

"I've worked in property management for ten years and have used the three leading housing management software programs. Entrata is easily the best. The biggest advantage is that it is intuitive; you can easily navigate the site and find rare functions. It also is a FULL package; it includes everything from leasing to package logs. You will not need to use multiple programs."

"I always compare Entrata to an iPhone. You  don’t have to know much about it to use it.  That’s what I love about it, it’s very  user-friendly. You just log in to the system and  directly know what you need to do. Not all  softwares are like that."

"I enjoy how customizable Entrata tends to be, with many options to choose from, especially as far as settings are concerned. I LOVE the reporting features."

"The new centralization dashboard is very efficient; It’s really easy to understand what the next steps are for a leasing person. I think for them, they really feel like Entrata has heard their feedback and built that dashboard based on what they actually need in their day-to-day. The tools that we’re getting out of this are so much more effective for the leasing teams, because they’ve been built by the leasing teams."

"Some of the ways Entrata helps me be more efficient, is being able to use the (centralized leasing) dashboard to filter by property or by regional to see a holistic view of what is happening there. It’s a quick way I can log in, and see what’s happening. That really helps my workflow of knowing ‘this is where we have a pain point; this property is really struggling, they need some extra help; or this portfolio is doing really great, maybe the portfolio that has some pain can get some tips from their friends over here to see how they can be better’."

"Entrata has the easiest bill pay set  up for Vendors. What used to take  a while can now be done super  quick and paperless. It’s quick to  use and bill paying is intuitive."

"Bill Pay is a great product. It allows us to streamline our payment processing workflows by managing the entire process in Entrata. We are able to easily track payment statuses and void payments any time throughout the process. It’s been really useful and saved our team a lot of time."

"BillPay looks to be one of the biggest solves in efficiency and visibility for us in knowing where our payments are at any given time... Having that integrated in the system with something that we hope is as easy as your personal bank’s bill pay system is going to be a game changer."

"The Property Management Game-Changer! Managing our properties has never been easier, thanks to Entrata! From leasing to resident management, this all-in-one property management software streamlines everything seamlessly. Beyond the platform, Entrata’s company culture is top-notch, with Customer Service managers who truly have your back - 10/10 highly recommend! Do yourself the favor and make the switch!"

"There are always property management softwares out there that always have hoops to jump through. Entrata makes those easy and they actually listen to their users and change things. Out of all the software I have ever used in my 11 years, this is by far the best. Their dashboard has meaning and puts everything in a perfect order to help you always stay on top of things."