Reimagining the Resident Experience: Highlights from Entrata’s Latest Product Announcements

If you’ve ever wished your residents could handle everything in one easy place, you’re not alone. From rent payments and maintenance to pet perks and move-in checklists, Entrata’s Resident Experience team set out to deliver exactly that.

At this year’s Summit, Entrata’s Kolten King and Tracy Harris were joined by Andy Hartman, Chief Growth Officer at PetScreening, to showcase a smarter, more connected future for multifamily communities. Together, they introduced new innovations inside Entrata’s Resident Experience Suite, proving that “simpler for staff” and “better for residents” can go hand in hand.

One App. One Login. Endless Possibilities.

Today’s renters expect convenience. Homebody RXP meets that expectation by combining everything residents need into an intuitive app. Built directly on the Entrata platform (not bolted on from a third party) Homebody eliminates the clutter of multiple logins and disjointed tools.

Residents can pay rent, submit maintenance requests, message the office, RSVP for community events, review their lease, check insurance coverage, and even redeem rewards in one place. For property teams, that means fewer calls, fewer systems to manage, and happier residents who feel empowered to handle life at home.

As Sr Product Education Manager Harris demonstrated, Homebody RXP turns the resident journey into a connected experience from move-in to move-out, and even beyond renewal.

Move-In Made Effortless

Move-in sets the tone for the entire lease. The new Homebody Move-In Checklist helps properties get it right from day one. Instead of fielding endless “what’s next?” questions, managers can customize a digital checklist that guides residents step-by-step through utilities, deposits, insurance, cleaning services, movers, and more.

The result? Less confusion, fewer phone calls, and a smoother start that makes renewals more likely later.

Introducing Homebody Guaranty

The guarantor process has always been a headache. But Entrata’s Resident Experience platform now offers Homebody Guaranty to streamline it into a one-click, paper-free option right inside the Entrata leasing flow. Applicants who need a co-signer can simply choose the guarantor waiver, and properties can process approvals faster and more confidently.

It’s already resonating with student and conventional housing operators alike: a simpler experience for residents, and a cleaner workflow for teams.

Lifestyle Perks Residents Actually Love

Entrata knows the resident experience doesn’t stop at the lease. Through new lifestyle partnerships, the platform now makes everyday living easier—and a lot more enjoyable.

Amenify brings vetted professionals for cleaning, dog walking, handyman work, and more directly into the Homebody app. Residents receive over $300 in annual service credits, while properties stay hands-off because Amenify manages all the logistics and support.

Then there’s PetScreening and the debut of Homebody Unleashed, an enhanced pet experience that celebrates the fact that pets are part of the family. The partnership enables smarter pet compliance, real-time data syncs, and delightful resident features like free GPS collars, lost-pet alerts, and even televet access. The outcome: safer pets, more compliant residents, and higher pet-rent capture, all powered through your property’s branded app.

What’s Next for Homebody

Entrata’s not stopping here. As Director of Product, King offered a peek at what’s on the horizon:

• Homebody Key, a unified resident identity that follows renters throughout their housing journey.
  
  
• Homebody GPT, an AI-powered assistant that can instantly answer routine resident questions and free up onsite teams.
  
  
• Resident Pulse, an effortless feedback tool that helps properties catch issues early and act proactively with AI-driven insights.
  
  

Each new feature builds on Entrata’s vision of a fully integrated, data-driven ecosystem where technology fades into the background and community takes center stage.

The Takeaway

What used to require multiple systems, apps, and manual work is now coming together in one seamless resident experience. Entrata’s Resident Experience Suite is simplifying operations and enhancing satisfaction while keeping property teams focused on what matters most: people.

As King summed up at the end of the session, “We’re not just rethinking the resident experience. We’re reimagining what it means to feel at home.”