Resident Suite

Increasing resident retention requires quality touch points and valuable interactions for your community, whether that be through face-to-face encounters, or the caliber of technology presented during the payment process. With the Entrata Resident Suite, your residents will enjoy the highest user experience at every touch point with your property.

Entrata Resident was designed with your community in mind. These tools will reduce stress on both sides of the office door. Residents can pay rent online, submit maintenance requests, stay in touch with community events, get insured, pay utilities, track packages, and much more. Watch your renewals rise with the most innovative resident tools available.


Provide your residents with easy payment options by accepting credit cards, electronic checks (ACH), cash/money orders, and physical checks.

Experience ResidentPay


Give your residents 24-hour access to pay rent, submit work orders, or just find out what is happening in and around your community.

Experience ResidentPortal™


Accelerate property cash flow, cut expenses, and generate new ancillary revenue with our billing and utility management system.

Experience ResidentUtility®


Streamline the process for residents to get affordable renters insurance.

Experience ResidentInsure™

Message Center

Communicate with prospective and current residents via email, text messaging, and voice.

Experience Message Center

Parcel Alert™

Get packages out to your residents faster by simplifying the process and automating notifications.

Experience Parcel Alert™

Boost satisfaction and watch your renewals rise with the most innovative resident tools available.

ResidentPay simplified our accounts receivable process and enhanced the composition of the leasing office. It made us realize excess capacity and repurpose the staff to provide better customer service to our residents. With ResidentPay we aren’t accountants anymore. The software runs itself in the background.

Jamin Harkness
Wesley Apartment Homes,

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