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Connecting Residents with their Communities

ResidentPortal

ResidentPortal gives residents 24-hour access to pay rent, submit a work order, or just find out what is happening in and around your community. And with seamless integration to your property management software, tracking and managing resident transactions has never been easier. Come see why residents love ResidentPortal.

Experience ResidentPortal 4.0

Let the Portal
Take Lead

Simplify business with ResidentPortal’s seamless integration with your property management software and ResidentPay®.

  • Resident
    Payments

    ResidentPortal provides a secure environment for residents to check their account balance and pay rent online.

  • Amenities &
    Services

    Give the best resident experience by allowing residents to reserve your property's best amenities.

  • Community
    Feed

    Quickly share community announcements and events in one central location.

  • Customized
    shortcuts

    Give your residents access to what matters most.

  • Localization

    ResidentPortal is available in your residents' preferred language.

  • Brand
    Identity

    Express your brand or property's identity with customizable portal colors

One-Stop App for All Resident Needs

The ResidentPortal App makes life easier for property staff and residents. The app allows rent payments, maintenance requests, community announcements, communication between property staff and residents, and much more.

  • Messages

    Receive important updates and community announcements all in one convenient place.

  • Maintenance Requests

    Submit and track maintenance requests anytime, anywhere. Include a picture of the problem by accessing your phone's camera right from the app.

  • Contact Property

    Residents can contact property staff directly from the app. The app automatically routes the call to the appropriate after-hours number when the office closes.

What are Residents Saying about ResidentPortal?

  • "I love the RP app. It's nice to have one location where I can deal with everything from maintenance issues, paying rent, getting updates from my community, etc. It couldn't be better!"

    - Aubrey LS

  • "So glad my leasing office uses this app. Makes everything simple and easy. I can request maintenance, pay my rent and communicate with the office. Love it so far."

    - Monii4evr

  • "Okay I've never had a resident portal before let alone an app that lets you see your documents, add vehicles, and even pay rent and bills. This is really great and easy to use. You can even add emergency contact information to!!!"

    - westerberg123

  • "Life is a lot easier with everything in one place. The app responds well and is easy to navigate. I love it!"

    - ResidentPortal user5

  • "Easy to use and available 24/7. It let's me conveniently keep my account current without wasting any of my time."

    - Machelle York

Introducing ResidentPortal.com

The Ultimate Resident Training Tool



Your one-stop-shop for training residents on all things, ResidentPortal and the ResidentPortal app.

  • How-to-videos on navigating the ResidentPortal app

  • Tips on using the app

  • App features

  • FAQ's section

  • Contact us section going directly to Entrata's ResidentPortal team

Your life is about to
get a whole lot easier

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