Automating AP to save time, money, and vendor headaches
How Mill Creek used Entrata Invoice Processing & Bill Pay to scale efficiency
Challenge
Accounts payable inefficiencies—manual coding, long invoice lag times, and poor vendor accountability. Mill Creek needed a solution to handle scale while reducing costs.
Solution
Launched Entrata Invoice Processing & Bill Pay portfolio-wide in February.
Impact
- 24,000 invoices processed without full manual input
- Invoice lag reduced (60–90% hit queues immediately vs. 90+ days late)
- Incomplete invoice queue dropped to ~20% as AI trained
- Vendor rate-matching improved from 34% → 80%
- $10k+ saved in check processing costs ($17 per check saved)
- 1,000 vendors enrolled in Vendor Access; 900 adopted ACH/Bill Pay
24,000
invoices processed without full manual input
60–90%
of invoices now hit queues immediately vs. 90+ days late
~20%
incomplete invoice queue remaining as AI trained
34% → 80%
vendor rate-matching improvement through automation
$10K+
saved in check processing costs ($17 per check saved)
1,000
vendors enrolled in Vendor Access; 900 adopted ACH/Bill Pay
Takeaway
Mill Creek improved AP speed, accuracy, and vendor adoption at scale—unlocking cost savings and stronger vendor relationships.
An award-winning platform for property owners and operators
Interested in seeing what Entrata can do for you?
See how Entrata can transform your operations.