Inside Entrata

Entrata Blog

News, insights, and perspectives on tech, trends, and multifamily housing—from the people behind Entrata.

Woman using thermostat

Entrata Connect: Smart Home Partnerships

The secret is out—renters are keen on smart home capabilities. What used to be a luxury feature is now an expectation. More than 80% of renters say they want an apartment with smart home amenities, and more than 60% are willing to pay a monthly fee for a voice-activated virtual assistant. But part of the allure of a smart home apartment is the seamless experience that accompanies it.

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Mike Brewer Resident Experts

Resident Experts with Mike Brewer

As part of our ongoing Resident Expert series, we recently hosted a conversation with Mike Brewer, a 30-year veteran of the multifamily industry who is currently the COO of Radco Companies. The following is a brief summary of that conversation which was led by Virginia Love.

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From the Summit: Building a Responsible Future

Being an awesome place to work might not be enough anymore. More than ever, younger employees have exhibited more interest in a company’s purpose-driven initiatives, meaning they are craving more than a comfortable vibe and a competitive paycheck.

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ResidentPortal software on tablet

Introducing ResidentPortal™ Premium

Resident engagement can mean the difference between managing a thriving, happy community and regularly shelling out an average of $2,800 to turn vacant units. To facilitate the thriving happy scenario, Property Solutions is pleased to announce that ResidentPortal Premium, an updated version of our award-winning resident interface, is available to all clients. ResidentPortal Premium not only offers streamlined access to payments, work-orders, and property info, it includes a number of brand-new features designed specifically to facilitate communication and interaction with and between residents.

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Entrata and RentDynamics Logos

News from the CEO: Entrata Acquires Rent Dynamics

Today, I’m excited to announce a transaction under which Entrata has acquired Rent Dynamics. For nearly a decade, Rent Dynamics has been enabling multifamily owners and operators to empower residents to take control of their financial health and identity through rent payment reporting. With some of the largest owners and operators on the platform, Rent Dynamics is an industry leader with incredible vision, world class technology and industry expertise.

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Leasing center person receiving a call

How Your Leasing Agents Should Be Answering Calls

In the days of instant gratification, a missed call from an apartment prospect can be exceedingly detrimental. In fact, that call might have been your only chance, because today’s prospects often immediately move on to the next community.

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Generative AI for property managers

How to Use AI in the Multifamily Industry

This is the second in a two-part series about AI and the multifamily industry. Anyone who has used ChatGPT or Bard knows all you need to do is provide a prompt asking what type of content you want, what tone you want, length, what the topic is, and it spits out what you asked for. When it comes to specific use cases for AI in the multifamily industry, there are three that really stand out to us at Entrata. First, AI can be used in predictive maintenance. AI algorithms can analyze historical data and sensor inputs to predict when equipment or systems within a property might require maintenance or replacement. This proactive approach helps property managers address issues before they become costly problems, reducing downtime and improving resident satisfaction.

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Purposefully Choosing Smart Living

When new smart technology arrives, it’s tempting for operators to instantly adopt it. Doing so ostensibly puts them ahead of the curve and creates a competitive advantage.

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Training IT Teams in Multifamily

The associates who comprise the IT team are among the most astute in your organization. But despite their tech-savvy skill set and problem-solving abilities—IT stands for information technology, after all—these teams are no different than others in that they require training to function at a high level.

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Jake Jarman and Kelly Hughes smiling

Finding the Right Balance

How to technology helps multifamily businesses find the right balance between maximizing profits and delivering the best resident experience If someone were to ask you why do people invest in multifamily properties, you might get a lot of answers, but at the root of it is to make money because in the long run real estate will always be a good investment. However, beyond that, the multifamily industry is built on providing one of the most essential services to the residents we serve.

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