Entrata Blog

Centralization isn’t one-size-fits-all. Property management companies are looking to centralize their business through new workflows, consolidating processes, shifting organization structures, etc. for a variety of reasons.

When people learn that I grew up in Alaska, one of the most common questions I’m asked is “What did you do for fun?” A part of me wants to say I tracked black bear migrations and caught fresh sockeye with my bare hands, when in reality, I feel like I spent a lot of time watching Trading Spaces reruns. Seriously, Hildi?!? How could you possibly think that covering the walls with 7000 artificial flowers is a good idea? I’m sure Jay and Danielle will be thrilled to have the tackiest bathroom in the history of forever.

Entrata recently hosted a webinar featuring experts in training and onboarding in the multifamily industry, Hyrum Balzer, Director of Product Education and Lauren Chandler, Manager of Elite Certifications, about the importance of training in creating a culture of growth. Below are some of the key takeaways from the webinar.

Centralization isn’t one-size-fits-all. Property management companies are looking to centralize their business through new workflows, consolidating processes, shifting organization structures, etc for a variety of reasons. These include reasons like:

The associates who comprise the IT team are among the most astute in your organization. But despite their tech-savvy skill set and problem-solving abilities—IT stands for information technology, after all—these teams are no different than others in that they require training to function at a high level.