As the season turns from winter to spring, you may find yourself with an irresistible urge to throw open a window or declare war on dust-bunnies. May we suggest a little spring cleaning on your property websites as well?
Whether you’re refreshing the colors of your property homepage, updating your calls to action, or swapping out seasonal photography, adding a breath of fresh air to your web presence is simpler than you think. Especially if you’re using Entrata’s ProspectPortal. With our easy-to-navigate content management system, you’ve got all the tools you need for a DIY refresh that will work wonders for your digital curb appeal. continue
It’s unavoidable. Whether your apartment community is affordable, market-rate or luxury to the extreme, your residents are going to cause damages.
What makes a difference is how you handle those damages.
Apartment operators forfeit significant amounts of revenue every year by failing to file smaller insurance claims pertaining to resident-caused damages, and oftentimes these damages fall under the umbrella of coverage. The gold standard for loss recovery is about 85 percent. Entrata data indicates that clients recover only 11 percent of resident-caused damages, which clearly leaves a vast amount of money on the table. continue
In celebration of EPA’s Fix a Leak Week, Entrata is highlighting ways in which its ResidentUtility customers can conserve water at their communities! With more than a trillion gallons of water wasted annually nationwide due to leaks, taking charge of leak detection and performing necessary repairs is a goal we can all get behind.
The first step in encouraging residents to take charge of leak detection is to make sure they have a clear understanding of why this issue is important and how it affects them. According to the EPA, residents can save more than $380 annually by taking the necessary steps to save water and detect costly leaks around their home. continue
A growing number of your prospects prefer texting to phone calls, and with the Entrata’s new two-way texting functionality, you’ve got them covered.
Entrata now allows your properties to enable SMS messaging through your ProspectPortal website by showing prospective residents a “Text Us” option when they click the multi contact button. A prospect who prefers to communicate via text can use the prompt to initiate a message to the property. Then, any agent who has marked themselves as available is able to see and respond to incoming texts right in the Entrata dashboard. continue
New technologies bring new challenges, especially when it comes to brand new categories of hardware.
Smart home technology is no exception.
Smart thermostats, smart smoke detectors, smart locks, leak detection systems and many others often come with their own software that gives residents the ability to control the devices from their smartphones. But being required to log in to several disparate apps and web portals to control different smart devices is not only inefficient for the resident, it is an inefficiency that apartment owner/operators managing hundreds of homes can’t afford.
“I believe in an open and scalable ecosystem,” said Tommy Deserti, head of RNC and OEM for Nest. “Regardless of the brands you love, if you want longevity, an open ecosystem always wins. When you think about open and scalable, there are going to be software updates. If you’re buying into a software heavy innovation you’re going to be good.” continue
Entrata’s ResidentUtility customers have a new way to help plant some roots in their communities and go green. In an effort to encourage residents to go paperless, Entrata will plant a tree for every resident living at a ResidentUtility property who opts out of receiving a paper invoice.
We have partnered with One Tree Planted, a non-profit charity who plants trees around the globe, to help make this program a reality. Based in Vermont, One Tree Planted partners with and provides financial support to organizations around the world to help sustain and promote the reforestation process. continue
Back by popular demand, Entrata’s Base Camp is returning to Dallas! Base Camp Texas will be held on March 20-21, 2018 at The Omni Hotel. Join technology super-users and early-adopters for two days of product training and personalized software consultations by registering today! continue
Entrata recently embarked on a large project to make our resident facing portal accessible to visually impaired users. As part of the endeavor, we partnered with Xento to help two schools in India – Pune Technical Training Institute and the Girl’s School for the Blind in Satara.
Entrata has committed to help the schools continue changing the lives of these students by providing them with the technology tools, experience and supplies they need to teach in the classroom. To help fulfill this commitment, funds raised during Entrata’s Values Week in November were used to purchase computers for visually impaired students. The Pune Technical Training Institute contributed all the necessary software to go along with the computers, such as screen readers or magnifiers. continue
Entrata’s Accounting software doesn’t often receive the kind of attention that is showered on some of our other offerings, but behind the scenes this powerhouse product is shining in its own right. Since our 2015 release to general availability, Entrata’s developers have been hard at work, building new strategic functionality into the platform based on client requests and user feedback. If you haven’t looked at Entrata Accounting lately, here are some of the features you may have missed: continue
What are some of Entrata’s most beloved features? We asked, and you answered! We’ll be sharing more responses in the coming months, but as we drill down into the information you’ve provided, we wanted to give you a sneak peek at one of the surprising trends we noticed in your feedback. Put simply, property management professionals love a good dashboard.
OK, we really shouldn’t have been surprised. Entrata’s UX team is made up of dedicated individuals who focus full-time on making sure our interface is intuitive, smart, and powerful. And they’ve been so good at their job for so long, maybe we took them for granted. But our users clearly don’t. continue
