The most flexible and transparent call answering solution in the industry provides responsive, world-class service to callers 24 hours a day, 7 days a week.
As an industry, if you don't answer the phone, you're going to lose people very very quickly, because their attention span is so short. With Leasing Center, it works absolutely seamlessly when set up properly. You set it up and then you go. You don't have to think about it. It's just that off-site leasing team.
All incoming guest cards are redirected to the Leasing Center. Guest cards are responded to within 60 minutes, and prospects are both called and emailed.
Prospects and residents can communicate with Leasing Center with an all-hours chat service.
Give property managers access to measure how employees are interacting with callers, where calls are coming from, who is calling, and more.
Our leasing center is located in Provo, UT and offers many benefits unique to this area.
Drawing on the strength of our streamlined platform, our service level, call time, and response rates are the best in the industry.
We only recruit and hire individuals who have the right skills and experience to excel as virtual leasing agents.
An experienced operating manager will get to know your unique requirements and will be available for input or discussion.
77% of callers said that their conversation with the Leasing Center agent positively influenced their desire to live at the community.
38% of current residents stated that their interactions with the off-site call center had influenced their desire to renew their current lease with the property.