ParcelAlert is a package tracking system that helps you stay organized and get the right package to the right resident. The system is designed to streamline package logistics and decrease the time a package waits in the office by sending automatic email or text notifications to alert or remind residents that they have a package waiting in the office. ParcelAlert is also integrated directly with LobbyDisplay.
We love using ParcelAlert! The green initiative alone, makes it worthwhile. All residents are notified a package has arrived via the lobby display as well as by email or text message. ParcelAlert has cut our employees package handling time in half, allowing them to focus on other property related items.
Those who are using ParcelAlert every day absolutely adore it because of the amount of time they save. I’m hearing things like, ‘Seriously this is the best thing ever,’ and ‘Whoever created this is a genius.
Paradigm’s concierges went from spending four to
six hours on package handling to one or two per day,
depending on the time of year.
Pulling from the same resident database as your property management software makes it easy to retrieve packages using any criteria.
An optional hand-held scanner can translate barcode information from shipping labels to help log and track incoming deliveries.
Selecting a package will prompt a signature screen allowing the customer to sign for their package and automatically save their information.
Customize Lobby Display to match your property’s branding and incorporate any RSS feeds to deliver news to your residents.
Select multiple images to rotate throughout your display.
Display the current and upcoming weather from weather.com with automatic updates.
Another way to notify residents that they have a package to pick up.
Users can enter multiple packages into the system at once. After they are entered, all residents are automatically notified via text, ResidentPortalTM, and email.
Quickly find the right resident by searching for the resident’s unit number or name.
Notify your residents of packages waiting to be picked up. Residents can opt-in for alerts via SMS text messages, emails, and view notifications in ResidentPortal™.