And the Winner is...
January 12 2005
Thanks to those Journal readers who cast their ballots in 21 categories for the 2004 Readers' Choice Awards. The ballot was included in the Sept/Oct 2004 issue and was posted on www.irem.org for eight weeks. The Journal of Property Management is pleased to announce the winners of this year's Readers' Choice Awards:
CATEGORY: RENT PAYMENT SOLUTIONS
WINNER: PROPERTY SOLUTIONS INTERNATIONAL, INC.
First Runner Up: RentPayment.com
Second Runner Up: EZ Payment Services
Property Solutions International, Inc., provides industrychanging property management software to multifamily housing. Property Solutions prides itself on reducing manager stress, increasing resident satisfaction and enhancing profits. ResidentPay by Property Solutions makes online rent collection by credit card or electronic check an easy process, devoid of transaction fees. Residents can pay at the management office or online, and even have the option of monthly auto-withdrawal. ResidentPay deposits funds directly to management bank settlement accounts within 24-48 hours.
CATEGORY: ANCILLARY SERVICE
First Runners Up (tie): First American Commercial Real Estate, Otis Elevator Services
Whether you use instant or digital photos, Polaroid's solutions offer easy, affordable ways to plan and estimate jobs, clearly communicate problem areas and help resolve potentially costly disputes down the road. Polaroid offers valuable imaging tools for documenting work on property sites. The One600 JobPro camera is easy to use, durable and provides high-quality instant prints. Polaroid also offers the new PP46d thermal printer, a multi-functional digital photo printer that produces high-quality 4-in. by 6-in. prints directly from any memory card.
WINNER: WHIRLPOOL CORP.
First Runner Up: GE Appliances
Second Runner Up: Maytag
Whirlpool Corp. is the world's largest manufacturer and marketer of major home appliances. With a variety of Whirlpool, KitchenAid and Gladiator GarageWorks brand products to choose from, multifamily professionals can create properties of distinction using appliances that complement residents' lifestyles.
CATEGORY: BUILDING AUTOMATION
WINNER: JOHNSON CONTROLS, INC.
First Runner Up: Honeywell
Second Runner Up: Siemens
Johnson Controls, Inc., is a global leader in developing and providing facility management solutions and building control systems that leverage technology to optimize facility assets. Its Metasys building management system incorporates the first Web services-based facility management platform in the industry, enabling enterprise-wide connectivity, remote monitoring, data acquisition and reporting on a previously unavailable scale.
CATEGORY: BUSINESS FORMS AND SIGNS
WINNER: PEACHTREE BUSINESS PRODUCTS, INC.
First Runner Up: Great American Property Management Products
Second Runner Up: Sign-A-Rama
Peachtree Business Products, Inc., has served more than 100,000 businesses and institutions since 1973, manufacturing and printing products in-house and selling directly to customers at large savings. Said company president David Boatwright: "We are very honored to be recognized by the JPM readers. We have been in business for over 30 years and we are here to meet your needs and exceed your expectations. Through our extensive catalog and Web site, we provide you with the highest quality products at the lowest prices with expert, unbeatable customer service. Thank you for letting Peachtree serve you."
CATEGORY: FINANCIAL SERVICES
WINNER: GE COMMERCIAL FINANCIAL REAL ESTATE
First Runner Up: Wells Fargo
Second Runner Up: Washington Mutual
GE Commercial Finance Real Estate is a leading source of innovative, reliable real estate capital solutions. Its North America Equity Holdings group creates partnerships and joint ventures with established real estate owners and operators, and actively pursues and manages single property and portfolio acquisitions to produce quality investment returns. The North America Debt division helps customers meet growth objectives by providing a reliable source of structured financing, enhanced debt, float-to-fixed rate financing and CMBS fixed-rate financing. The Specialized Industries sector delivers innovative financing solutions to support the affordable housing, manufactured housing, hospitality, golf course and vacation ownership markets.
WINNER: FIREMAN'S FUND INSURANCE CO.
First Runner Up: Bob Bader Insurance Co.
Second Runner Up: Arthur J. Gallagher & Co.
Through its long history of commitment to the real estate industry, Fireman's Fund has developed a complete package of insurance solutions, and superior loss control and claim services that recognize the requirements and needs of real estate managers and property owners. The company offers unlimited access to risk management tools and resources for real estate policyholders through its iCustomer Series Real Estate portal. Founded in 1863, Fireman's Fund is a proud member of Allianz AG, one of the largest providers of property/casualty insurance and other financial services in the world.
CATEGORY: INTERIOR FINISHING
WINNER: KOHLER CO.
First Runner Up: Cort Furniture Rental
Second Runner Up: Marvin Windows and Doors
Kohler Co. is a global leader in kitchen and bath design, and a single-source supplier of high-performing fixtures and faucets of exceptional quality. The company -- through its KOHLER and Sterling plumbing brands -- offers a full line of commercial-grade products, including ADA-compliant toilets and lavatories, urinals and drinking fountains, touchless bathroom faucets and performance showerheads in a wide range of design and installation options. Kohler provides products that feature premium materials, enduring craftsmanship and lasting value for myriad commercial property developments, including apartments, condominiums, hotels, schools and office buildings.
CATEGORY: KEY CONTROL
First Runner Up: SAFLOK
Second Runner Up: HandyTrac Key Control
KeyTrak, Inc. was the first company to use a computerized drawer to safeguard and track keys, and it continues to evolve to meet the needs of key tracking today, having spent more than a decade improving and perfecting the art of key control. KeyTrak knows the market and can help strengthen asset management and enhance business' which is why KeyTrak is considered the industry leader with more than 6,000 installations in apartment communities, hospitals, military installations, government facilities, automotive dealerships, high-rise building, universities and office complexes worldwide.
CATEGORY: LAUNDRY SERVICE
WINNER: SPEED QUEEN: ALLIANCE LAUNDRY SYSTEMS
First Runner Up: GE Commercial Laundry
Second Runner Up: Web Service Co.
With a heritage dating back to 1908, Speed Queen is today's leading manufacturer of commercial laundry products. Speed Queen provides apartment owners, route operators and residents with laundry equipment that incorporates unique features proven to enhance the amenity value of the common laundry room. Speed Queen is also known for its commitment to its customers. "We operate with a "Customer One" focus, where our goal is to delight our customers with every interaction," said Dick Casey, director of multi-housing sales. "We are proud to receive JPM's Readers' Choice Award. This type of recognition reaffirms to us we are getting it right."
WINNER: PHILIPS LIGHTING
First Runner Up: GE Lighting
Second Runner Up: Lutron Electronics, Inc.
Philips is number one in sales in the global lighting market, a position supported by leadership in innovation combined with a systematic approach to seeking new market opportunities. Since Philips was founded in 1891, it has worked to improve social equity and environmental quality, proving that responsible business is good business. The development of the ALTO low-mercury fluorescent technology is just one of the newest advances in environmental products in Philips' long history. With its tradition of integrating economic, environmental and social issues, Philips understands that sustainable development is one of the most important and challenging issues facing the world.
WINNER: SALSBURY INDUSTRIES
First Runner Up: National Mailboxes
Second Runner Up: Auth-Florence Co.
Established in 1936, Salsbury Industries is the industry leader in manufacturing and distributing mailboxes and lockers. Products include USPS-approved vertical and horizontal mailboxes, cluster box units, aluminum and brass mailboxes, freestanding mail centers, residential mailboxes, collection boxes, letter boxes, lockers and custom signage. For construction of new housing projects or renovation of existing buildings, Salsbury Industries can help make projects a success. Its quality products, timely delivery of orders and excellent customer service are benchmarks for success in the industry.
CATEGORY: MAINTENANCE SERVICES
WINNER: SERVICEMASTER CLEAN
First Runner Up: ABM Industries
Second Runner Up: ServPro
ServiceMaster Clean professionals are part of one of the world's largest and most versatile service networks with more than 4,500 global franchises. Each year, they serve 10.5 million homes and businesses in the United States with cleaning and disaster recovery services; lawn care and landscape maintenance; termite and pest control; plumbing, heating, air conditioning and appliance maintenance and repair; cleaning and furniture maintenance and home warranties. Services are provided under several well-recognized brands.
CATEGORY: MAINTENANCE SUPPLIES
WINNER: HOME DEPOT SUPPLY-MAINTENANCE WAREHOUSE
First Runner Up: Wilmar Repair and Maintenance Products
Second Runner Up: Lowe's
Home Depot Supply is a leading purveyor of maintenance and renovation products to professionals in the multifamily, commercial and hospitality industries. The company is committed to making its customers' jobs easier and has a team of professionals focused on providing customers with solutions to their unique needs.
WINNER: SHERWIN-WILLIAMS CO.
First Runner Up: Benjamin Moore & Co.
Second Runner Up: Pittsburgh Paints
Sherwin-Williams offers property managers and building owners a full array of solutions to keep properties fresh and appealing, while controlling maintenance time and costs. From new interior paints such as ProMar XP, which delivers a long-lasting, attractive finish in one less coat, to specialty coatings like E-Barrier, a radiant-barrier product that can reduce heating and cooling costs as it increases thermal comfort, Sherwin-Williams brings dedication and innovation to property management.
CATEGORY: RESIDENT AND EMPLOYEE SCREENING
First Runner Up: First Advantage Corp.
Second Runner Up: RentQuest
Registry-SafeRent, a wholly owned subsidiary of First Advantage, is the multifamily industry's leading innovator in screening and risk management services. Through more than 40 support offices, Registry-SafeRent offers a single source for resident screening, property performance evaluation tools, renter's insurance and employment screening. More than 25,000 properties representing more than five million apartments count on Registry-SafeRent to help them solicit the highest quality residents and maximize profitability. Registry- SafeRent leads the industry in innovations designed to make the decision process faster, easier and more accurate.
WINNER: DURO-LAST ROOFING
First Runner Up: GenFlex Roofing Systems
Second Runner Up: Conklin Building Products
Duro-Last Roofing, Inc., is a national roofing manufacturer that produces a prefabricated, reinforced thermoplastic single-ply roofing system for commercial and industrial (flat, low-sloped or metal retrofit) applications. Prefabrication not only reduces the material waste associated with installing most rolled-membrane systems, it also eliminates 80-85 percent of the typical on-site, labor-intensive seaming required for other single-ply roofing systems. Duro-Last roofing is energy-efficient, leak-proof, virtually maintenance- free and resistant to chemicals, fire and high winds and protects commercial and industrial building owners with comprehensive, transferable warranties.
CATEGORY: SAFETY AND SECURITY
WINNER: ADT SECURITY SERVICES
First Runner Up: Network Multifamily Corp.
Second Runner Up: GE Infrastructure Security
ADT Security Services, Inc., a business unit of Tyco Fire & Security, is the largest provider of electronic security services to six million U.S. commercial, government and residential customers. ADT recently introduced Interactive Video Services, designed to increase on-site security and employee safety while reducing false police dispatches. ADT's Video Alarm Verification Service sends live video associated with an incoming burglar alarm to ADT's monitoring center.
WINNER: AMERICAN COMPUTER SOFTWARE
First Runner Up: Yardi
Second Runner Up: Intuit Real Estate Software (MRI)
ACS is the leading provider of property management software, providing cost-cutting solutions for more than one million units since 1968. Designed by property management and software development veterans, the ACS MANAGEMENT Plus solution stands as the industry's simplest, yet most comprehensive Windows-based software (browser-based versions coming soon). MANAGEMENT Plus provides property managers with the key to enhanced data management. "This recognition as the recipient of JPM's Readers' Choice Award underscores our commitment to providing unmatched customer service combined with our leading MANAGEMENT Plus solution," said Tim Schaefer, president of ACS.
WINNER: WATER SYSTEMS, INC.
First Runner Up: E-Mon Corporation
Second Runner Up: NWP Services
Water Systems, Inc., (WSI) offers submetering, billing and maintenance to fit individual property needs. Submetering systems include point-of-use, one- and two-way wireless communication with remote shut-off capabilities and RUBS. WSI also offers leak detection with the exclusive WSI Monitor Software, which will notify property owners or managers by fax or e-mail when leaks or potential leaks occur. Its latest feature includes main meter monitoring to help locate underground leaks.
CATEGORY: TELECOMMUNICATIONS/CABLE SERVICES
First Runners Up (tie): DIRECTV and Verizon Avenue
Whether on a local, national or global scale, SBC offers businesses of all sizes access to an array of voice, data and Internet communications services. The SmartMoves program works with owners and developers to provide communications and technology services to multifamily residential and multi-tenant commercial properties. With nearly a decade of experience in the real estate industry, the SmartMoves program means convenience for customers and financial benefits for property owners and managers, while delivering a full range of communications solutions from a trusted provider.