Entrata Platform Now Includes Self-Guided Tours

July 9 2020

A fully-integrated self-guided tour solution is now available to Entrata users to help meet evolving industry needs

LEHI, Utah, July 9, 2020 -- Entrata has announced a new functionality, Self-Guided Tours, which brings an end-to-end contactless touring solution to Entrata’s comprehensive, single sign-on platform of technology tools, features and services. Included with current licensing fees, this feature provides increased value and expanded functionality to the platform for Entrata’s partners at no additional cost.

Now generally available, the new technology was developed to meet a growing industry demand in this space. Self-Guided Tours features a variety of customizable and flexible settings providing apartment communities with the ability to implement a personalized touring experience at their properties to better meet the evolving needs of a new generation of renters.

“Our company prides itself on developing the latest technology software solutions for the industry,” said Trevor Riley, senior vice president of product at Entrata. “The automation advantages provided by Self-Guided Tours will not only help leasing offices simplify their operations, but it will create a modern, safe and flexible experience for renters as they search for their new home. We look forward to seeing this technology help apartment communities connect with prospects in new and exciting ways.”

Properties can use Google Smart Home and Amazon Alexa enabled voice tour capabilities to give prospects relevant information regarding a property’s amenity offerings like the gym, pool, laundry and more. Other key features to help properties customize the self-guided touring experience include:

• Customizable scheduling features that allow prospects to schedule tours themselves and make properties available at any time

• Flexible settings that give properties the ability to tailor the self-guided touring process to best fit their needs and align with their workflows

• As a seamless addition to Entrata’s single sign-on system, Self-Guided Tours is fully integrated with the Entrata platform’s lead-management processes

“Mill Creek is thrilled to implement Entrata’s self-guided touring solution at our communities,” said Cassie Khaing, vice president of marketing at Mill Creek Residential. “The new feature, which is built directly into the Entrata platform, will allow for increased operational efficiencies and work in tandem with the self-guided tour option Mill Creek offers, making our customers’ experience seamless. In addition to strengthening our efforts to adapt to the changing needs of our customer, this integrated and streamlined tool will give our leasing teams more time to focus on providing a meaningful resident experience at our communities.”

For more information about Entrata’s Self-Guided Tours or how to implement this functionality at your organization, please reach out to your Entrata representative or visit www.entrata.com.


Founded in 2003, Entrata® is the only comprehensive property management software provider with a single-login, open-access Platform as a Service (PaaS) system. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, Entrata® PaaS currently serves more than 20,000 apartment communities nationwide. Entrata’s open API and superior selection of third-party integrations offer management companies the freedom to choose the technology and software that best fit their needs. For more information, go to www.entrata.com.

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