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Entrata Introduces Preemptive Measures to Address COVID-19 Risks

March 13 2020

Business Services and Company Operations to Continue Uninterrupted

LEHI, Utah - March 13, 2020 - Entrata, a leading technology provider for the multifamily industry, has announced new preemptive measures to address ongoing risks related to the COVID-19 (coronavirus) outbreak and better protect Entrata team members, clients, their families and the communities in which they live.

Beginning March 12, Entrata has encouraged all employees who are able to perform their work remotely to telecommute until further notice. This decision was made following the March 12 announcement by Utah Governor Gary Herbert recommending increased social distancing and encouraging businesses to take steps to help their employees work from home.

The company has also instituted a 30-day travel ban for both international and domestic travel. Entrata is restructuring all scheduled meetings involving Entrata employees or clients to a virtual format.

Entrata will also be activating its Message Center service for all clients for 30 days at no charge. This technology will be available to help communities and management companies communicate with their residents via email and SMS to share resources and emergency protocols quickly and safely.

“The health, safety and well-being of our workforce is our top priority at this time,” said Chase Harrington, president and chief operating officer at Entrata. “But we want to make it clear to our partners that business at Entrata will continue without interruption during this period. Our workforce is equipped with the tools and resources needed to maintain normal levels of production, collaboration and innovation while working remotely, and we look forward to providing the same level of service our clients are accustomed to as we continue a calm and thoughtful approach to this developing situation.”

Entrata will continue to monitor recommendations from the National Centers for Disease Control and Prevention and local and state health departments, as well as guidance from multifamily industry organizations NAA and NMHC.

For more information on Entrata’s ongoing response to the COVID-19 outbreak, please visit www.entrata.com/blog.


Founded in 2003, Entrata® is the only comprehensive property management software provider with a single-login, open-access Platform as a Service (PaaS) system. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, Entrata® PaaS currently serves more than 20,000 apartment communities nationwide. Entrata’s open API and superior selection of third-party integrations offer management companies the freedom to choose the technology and software that best fit their needs. For more information, go to www.entrata.com.

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