Property Solutions Improves Convenience and Design with Mobile Updates to ResidentPortal
January 8 2014
New upgrades deliver advanced, integrated account access to mobile-driven residents
Lehi, UT --January 8, 2014-- Property Solutions, the multifamily industry's open-access Platform as a Service (PaaS) provider, announced the general release of its redesigned ResidentPortal mobile-optimized sites, with updated apps for Apple and Android nearing release. With all total traffic to ResidentPortal currently doubling national averages for mobile viewership compared to desktop, apartment community residents display an increased need for mobile-centered technology beyond that of mainstream consumer audiences.
According to 2013 Q4 system traffic, 34 percent of visitors to Property Solutions' ResidentPortal websites came by mobile device, more than double that of the national average for overall mobile web traffic.* Recent upgrades to ResidentPortal mobile sites allow residents to perform a comprehensive array of tasks including:
- View and complete rent payments
- Submit maintenance requests, with photos
- Access and e-sign documents
- Provide verified ratings and reviews
- Perform unit inspections
- Activate and/or verify renters insurance
- Manage online account settings
The new updates feature an enhanced interface and navigation, providing residents with quick and easy account management by smartphone and tablet. "Every interaction is modern and sleek--a pure and simple look and feel that rivals any other consumer-level app," said Property Solutions CEO Dave Bateman. "For years we've seen jumps in mobile viewership to ProspectPortal sites and we're witnessing a similar trajectory for resident websites as well." According to recent figures, mobile traffic to ProspectPortal apartment websites now surpasses desktop traffic, at approximately 52 percent mobile.
"Our company's purpose is to enrich the lives of residents, clients, and team members, and the new mobile updates to ResidentPortal allow us to fulfill that purpose for our residents," said Tanya Garcia, Marketing Technologist at MEB Management Services. "It brings 'community' to a new level with functionality that allows our residents to connect with each other as well as our onsite teams. In such a fast paced world, it is important for us to provide that sense of community."
As Bateman explained, ResidentPortal continues to support industry-leading integrations, "Like everything we create, account information is integrated in real-time for the fastest, most accurate updates possible." Those interested in learning more about Property Solutions' mobile features and tools are encouraged to contact their sales representative or client executive. Details about Property Solutions' complete product offering is found at http://propertysolutions.com.
* 15.71 percent mobile, 84.29 percent desktop for total U.S. traffic from September to December according to data reported by StatCounter.
About Property Solutions
Founded in 2003, Property Solutions is the only comprehensive property management software provider with a single-login, open-access Platform as a Service (PaaS) system. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, Property Solutions' Entrata PaaS currently serves more than 20,000 apartment communities nationwide, including 28 of the NMHC Top 50 Largest Managers. Property Solutions' open API and superior selection of third-party integrations offer management companies the freedom to choose the technology and software that best fit their needs. For more information, go to http://propertysolutions.com.