Property Solutions Releases Live Chat Feature for Property Websites
March 22 2011
Live Chat gives property managers ability to instantly connect with prospective renters
Property Solutions International, Inc., the largest provider of property management websites and payments, announced the launch of its new free Live Chat feature available on apartment websites. The new tool will allow property managers to interact in real-time with prospective residents who visit their property website.
Live Chat is an add-on to Property Solutions' Lead Alert, a product that provides instant notices to property managers of guest cards and other leads through pop-ups on their computer screen. Live Chat adds a link on the property website that allows prospective renters to initiate an instant chat session with a property representative. When a visitor activates a Live Chat, property personnel receive a Lead Alert with a blinking icon informing them of a chat waiting.
"Live Chat was designed to give leasing professionals an additional tool to engage with prospective residents," said Dave Bateman, CEO of Property Solutions. "The conversation is immediate and helps get prospects started on the leasing process right away. Prospects who normally wouldn't pick up the phone will have an easier option of getting immediate answers to their questions."
Property managers can access chat transcripts recorded in Property Solutions' lead management system. Lead Alert Live Chat is free to all users of Property Solutions' ProspectPortal.
About Property Solutions
Founded in 2003, Property Solutions International, Inc. is the nation's largest provider of apartment community websites and a leading developer of innovative property management software tools. The company offers a variety of web based solutions for leasing, rent collection, and maintenance request processing. Property Solutions' web portals and electronic payment processing tools offer the advantage of full data integration with most widely-used property management software packages. For more information, go to http://www.propertysolutions.com.