(Remote) Product Training Manager-English/German Speaking

Operations-Training

TX

Job Description: 

As a Product Trainer, you will be responsible for improving the end-user’s experience and creating advocacy through the delivery of training. We need enthusiastic and creative educators who not only transfer knowledge, but also motivate clients to retain information with fun, highly engaging, and effective training. This position requires business level proficiency in German and English.
 

Responsibilities:

  • Create, manage, and deliver custom training project plans for each assigned client
  • Deliver energetic and engaging training face-to-face and via virtual classrooms
  • Create, coordinate, and deliver training for large corporate events
  • Be a SME with all Entrata products
  • Be a SME in adult learning concepts
  • Represent and live the official Entrata company values
  • Create & audit German documentation, videos, and e-learning courses

What You Must Be:

  • Excellent Communicator: Exceptional at building strategic relationships with clients and team members through written and verbal communication
  • Self-motivated: Responsible, accountable, and able to work independently with little direction or guidance; must be willing to be innovative with training approach
  • Fun But Professional: Exemplify our value “Business in the Front, Party in the Back”, enjoy the company and the role while delivering superior service to our clients; a constant cheerleader for Entrata products
  • Empathetic: Identify and understand challenges and issues faced by clients and coworkers; foster an environment of positive communication when sharing viewpoints, concerns and ideas; high EQ
  • A Team Player: Demonstrate reliability and responsibility through positive relationships, and instill respect among team members; reviles gossip and back-biting and strives to create harmonious work relationships with team members and managers
  • Detail Oriented: Patient and detail-oriented when preparing for, delivering, and following up with work; so much so that they have read this far into the job description to be fully prepared for an interview
  • Agile: Proven track record working in a fast-paced environment with cross-functional teams that manage multiple projects requiring an extremely high level of organization
  • Coachable: Confident enough to try something new and humble enough to receive feedback
  • Passionate Educator: Understand and apply fundamental concepts of adult learning to all lessons and presentations; find fulfillment in teaching

Desired Qualifications:

  • Bachelor’s Degree or equivalent industry experience
  • 1-3 years of software or sales training experience
  • Able to read, write, and speak German at a business proficient level
  • Able to read, write, and speak English at a business proficient level
  • Excellent time management skills
  • Experience in the multifamily housing industry
  • Willingness to travel up to 50% of the time, includes international travel
  • Ability to obtain visa and passport

Base Wage/Salary:

  • Annual Salary, DOE
  • PTO and paid holidays

Work Schedule and Location:

  • Ability to adapt hours to various time zones
  • Travel up to 50% to clients across the country and internationally

Benefits: 


  • Medical, Dental, and Vision Benefits

  • 401K with Matching

  • Life Insurance

  • Flexible Spending Account

  • Short-term and Long-term Disability

About Us: 

When Entrata claims “Be the Joneses'' as one of our core Values, we mean what we say. We have been setting the standard for property management technology for nearly 20 years and continue to lead innovation in an industry that provides housing to tens of thousands of apartment communities around the world. People who come to work at Entrata are the Real Deal: straight-talking, forward-thinking, hard workers who come together both to collaborate and to have a good time.



But members of the ’Jones Family’ aren’t just smart and ambitious, they’re the living embodiment of another core Value: “Be Excellent to Each Other.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.



It’s a great place to work; a place where we live by the words “Business in the Front, Party in the Back.” Will you join us?

Apply Now