Billing Coordinator


Lehi, UT

Job Description: 

Entrata is looking for a dependable Billing coordinator to ensure the company tracks and collects debts consistently and correctly. Your job will be important for safeguarding our revenues. In this role, you will interact on a daily basis with our customers as well as your team. You’ll represent our
company and brand in these interactions, so it’s important for us that you have excellent ‘people skills’, professionalism, and a positive attitude. The goal is to ensure the company charges its customers appropriately and collects payments in a timely manner.

Primary Duties & Responsibilities Include (but not limited to):
  • Compile and process new billing accounts and contracts
  • Ensure customers are billed correctly for services offered
  • Process customer terminations
  • Prepare and submit customer statements
  • Resolve billing questions from internal support departments and customers
  • Research resolve billing issues with customers
  • Assist with monthly invoicing
  • Work closely with other internal departments to resolve customers’ billing issues
Ideal candidate will possess:
  • Education in Accounting preferred and or equivalent experience
  • Must be technical, organized, and detail-oriented
  • Must be professional, friendly, and confident and be project this attitude over the phone while speaking to customers
  • Must be self-managed and a quick learner
  • Must be able to quickly and thoroughly learn our proprietary accounting software
  • Customer service experience is a significant plus
  • Clear understanding of debits and credits
  • Strong proficiency with Excel
Success Criteria:
  • Problem solving - seeks all relevant facts. Analyze issues from different perspectives and draws sound conclusions from available data
  • Sound communication - Interpersonal and negotiating skills, including well-developed written and oral skills, and the ability to develop and deliver explanation to customers and other departments
  • Detailed oriented – Understands key relationship between different data sets and can insure data is complete, accurate, and consistent with expectations
Work Schedule and Location:
  • Full time position Monday-Friday between 8:00 a.m. and 5:00 p.m.
  • Headquarters Lehi, UT office

Base Wage/Salary:
  • Annual Salary, DOE

  • PTO and paid holidays

 Work Schedule and Location:
  • Standard business hours, Monday-Friday

  • Lehi, UT

Benefits Package:
  • 401k with matching

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • Flexible Spending account

  • Short and Long term Disability

  • On-site Gym

  • Snack stations on all floors

About Us: 
Currently serving more than 20,000 apartment communities across the U.S., Entrata offers a variety of web-based software tools for leasing, rent collection, marketing, and management, all on one platform. The Utah-based company has seen exponential growth since its founding in 2003 and currently partners with 28 of America’s 50 largest property management companies. Entrata employs more than 300 professionals across the nation, including offices in Lehi, Provo, and Dallas. For more information, go to

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