Associate Operations Consultant


Lehi, UT

Job Description: 

As a member of the Professional Services team, an Associate Operations Consultant plays a key role in the success of a client’s implementation of Entrata's (PaaS) products. As an Associate Operations Consultant, you will work in conjunction with Operations Consultants to properly configure Entrata’s Operations platform to meet the client’s expectations.


Successful people at Entrata exhibit a high level of accountability and ownership, and they are relentless at getting things done and creating value.



  • Work with Operations Consultants to understand customer's processes and assist with configuration of the software to achieve the desired functionality.

  • Business process definition and change management. Effectively partner with the Operations Consultants to provide analysis and recommendations.

  • Become a subject matter expert on the required implementation tasks as they relate to Entrata’s Platform.

  • Ability to participate and accurately execute all required implementation tasks.

  • Partner with Operations Consultants to resolve and escalate customer implementation issues to ensure world-class customer experiences and successful implementations of the Entrata Platform.



Desired Qualifications:

  • Pursuing or have obtained a degree from an accredited University + a continual thirst for knowledge

  • Intermediate to Advanced Excel and Microsoft Word experience

  • Positive attitude and great people skills

  • Previous software implementation experience a plus

  • Ability to work in a fast-paced, team-oriented environment

  • Excellent written and verbal communication skills, along with strong organizational skills

  • Strong problem-solving capabilities

  • Ability to work on many projects simultaneously

Base Wage/Salary:

  • Annual Salary, DOE

  • PTO and paid holidays


Work Schedule and Location: 

  • 8am-5pm Monday-Friday

  • Lehi, UT


Benefits Package:

  • 401k with matching

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • Flexible Spending Account

  • Short and Long-term Disability

  • On-site Gym

  • Snack stations on all floors


Physical Demands:


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Occasionally required to stand; walk; sit; use hands and fingers to handle or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell.

  • The employee must occasionally lift or move up to 20 pounds.

  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Regular on-site attendance at work is required during normal business hours

About Us:

Entrata is the largest portal and online payment provider in the U.S., servicing over 3.5 million apartment residents nationwide. Founded in 2003, Entrata is a uniquely positioned B2B PaaS company serving the multi-family industry. Our suite of technology solutions enable our customers to manage all aspects of the critical functions necessary to run a multi-family management company, from property-level operations all the way up to corporate management and marketing. Our vision is to enable more efficiency and productivity for our clients through the development, distribution, and support of world-class software.

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