Business Analyst - Entrata Core

Entrata Core

Lehi, UT

Job Description: 

As a member of the Product team, a Business Analyst plays a key role in the development of the Entrata Platform. Entrata is disrupting the multi-family industry with our innovative products and we’re looking for someone with an entrepreneurial spirit who can help take our products to the next level! 


  • Serving as the Product Owner within the scrum framework

  • Managing roadmap attainment and minimizing sprint disruption and slippage

  • Leading backlog grooming meetings to communicate story prioritization for upcoming sprints

  • Screening new feature requests to ensure they are clear, relevant, and non-duplicative

  • Defining use cases for projects and developing a library of user personas

  • Translating epics into user stories with appropriate requirements and acceptance criteria

  • Ensuring Architecture and UX has been provided where needed

  • Attending Sprint Planning meetings and all other assigned product meetings

  • Verifying successful delivery of product features with every release

  • Writing release notes and tooltips for all feature requests as needed

  • Managing the dissemination of product updates to customers

  • Leading Sprint Reviews

  • Supporting and consulting with all internal departments including Technical Writers, Trainers, Support, Consulting, and Client Success Managers

  • Analyzing trends and fluctuations related to product performance metrics

  • Analyzing trends and fluctuations with product adoption and feature utilization

 Skills and Experience:

  • Experience in the multifamily housing industry and/or software product management

  • Bachelor's degree 

  • Ability to work in a fast-paced, team-oriented environment

  • Excellent written and verbal communication skills

  • Strong organizational and analytical skills with high attention to detail

  • Ability to work on many projects and project teams simultaneously

  • Empathetic to the questions and concerns of clients

  • Comfortable learning new software; willing to become a product expert

  • Upbeat, self-motivated, self-managed, a finisher

  • An excellent team player

 Preferred Skills:

  • Experience with multi-family housing

  • Experience with property management software

  • Experience with multi-family housing software product development and design

  • Exceptionally good at presenting to groups of 20+ individuals  

Compensation & Location:

  • Salary, DOE

  • Lehi, Utah or Plano, Texas (monthly travel to Utah Headquarters)

Benefits Package:

  • 401k with matching

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • Health Savings Account and Flexible Spending Account

  • On-site gym

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell.

  • The employee must occasionally lift or move up to 20 pounds.

  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

  • Regular on-site attendance at work is required during normal business hours.

About Us:

Founded in 2003, Entrata® is the only comprehensive property management software provider with a single-login, open-access Platform as a Service (PaaS) system. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, Entrata® PaaS currently serves more than 20,000 apartment communities nationwide, including 34 of the NMHC Top 50 Largest Managers. Entrata’s open API and a superior selection of third-party integrations offer management companies the freedom to choose the technology and software that best fit their needs. For more information, go to


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