Business Analyst - Entrata Core

Entrata Core

Plano, TX

Job Description: 

Location: Lehi, Utah or Plano, TX with monthly travel to Utah

As a member of the Product team, a Business Analyst plays a key role in the development of the Entrata Platform. Entrata is disrupting the multi-family industry with our innovative products and we’re looking for someone with an entrepreneurial spirit who can help take our products to the next level! 



  • Serving as the Product Owner within the scrum framework

  • Managing road map attainment and minimizing sprint disruption and slippage

  • Leading backlog grooming meetings to communicate story prioritization for upcoming sprints

  • Screening new feature requests to ensure they are clear, relevant, and non-duplicative

  • Defining use cases for projects and developing a library of user personas

  • Translating epics into user stories with appropriate requirements and acceptance criteria

  • Ensuring Architecture and UX has been provided where needed

  • Attending Sprint Planning meetings and all other assigned product meetings

  • Verifying successful delivery of product features with every release

  • Writing release notes and tool tips for all feature requests as needed

  • Managing the dissemination of product updates to customers

  • Leading Sprint Reviews

  • Supporting and consulting with all internal departments including Technical Writers, Trainers, Support, Consulting, and Client Success Managers

  • Analyzing trends and fluctuations related to product performance metrics

  • Analyzing trends and fluctuations with product adoption and feature utilization


Skills and Experience:

  • Experience in the multifamily housing industry and/or software product management

  • Bachelor's degree

  • Ability to work in a fast-paced, team-oriented environment

  • Excellent written and verbal communication skills

  • Strong organizational and analytical skills with high attention to detail

  • Ability to work on many projects and project teams simultaneously

  • Empathetic to the questions and concerns of clients

  • Comfortable learning new software; willing to become a product expert

  • Upbeat, self-motivated, self-managed, a finisher

  • An excellent team player

 Preferred Skills:

  • Experience with multi-family housing

  • Experience with property management software

  • Experience with multi-family housing software product development and design

  • Exceptionally good at presenting to groups of 20+ individuals 

Benefits Package:

  • 401k with matching

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • Health Savings Account and Flexible Spending Account

  • On-site gym


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear, and taste or smell. 

The employee must occasionally lift or move up to 20 pounds.Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Regular on-site attendance at work is required during normal business hours.


About Us:

Founded in 2003, Entrata® is the only comprehensive property management software provider with a single-login, open-access Platform as a Service (PaaS) system. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, Entrata® PaaS currently serves more than 20,000 apartment communities nationwide, including 34 of the NMHC Top 50 Largest Managers. Entrata’s open API and a superior selection of third-party integrations offer management companies the freedom to choose the technology and software that best fit their needs. For more information, go to

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