Desktop Support Specialist

IT

Lehi, UT

Job Description: Entrata is a rocket ship in the apartment industry’s B2B SaaS space. In fifteen years Entrata has gone from a small start-up company to an industry dominator. Innovation is at the core of everything we do, and we are looking for a top-notch IT Desktop Support specialist/Intern to join the team. The ideal candidate will work 25-30 hours per week upon hire; internship credit is available.



Responsibilities:   


  • Installs, configures and upgrades operating systems and software

  • Installs, assembles and configures computers, network infrastructure and peripherals

  • Connects systems to the corporate network and verifies connectivity

  • Deploys phones

  • Troubleshoots problems with computer systems, including hardware and software, e-mail, network and peripheral equipment

  • Provides Help Desk Tier 1 support- assists users to resolve problems with equipment, software, and data, implements solutions or notifies outsource providers as required, provides proper written documentation when required

  • Windows and Linux patch management




Required Qualifications:


  • College student or recent college grad- computer science, IT, or related field of study

  • Proficiency with PCs, Macs and Linux

  • Excellent written and verbal English language skills are required

  • Ability to effectively interface with coworkers in a professional manner

  • Detail oriented and organized

  • Fast learner who seeks knowledge independently.

  • Troubleshooting skills and the ability to think logically.






Compensation:


  • $13 per hour, DOE




Work Schedule and Location:


  • Monday – Friday, open/flexible schedule to be determined upon hire

  • Lehi, UT office








Benefits Package:


  • 401k with matching

  • Health Insurance

  • Dental Insurance

  • Vision Insurance

  • Life Insurance

  • Flexible Spending Account

  • Short-term and long-term disability

  • On-site Gym






About Us: Currently serving more than 20,000 apartment communities across the U.S., Entrata offers a variety of web-based software tools for leasing, rent collection, marketing, and management, all on one platform. The Utah-based company has seen exponential growth since its founding in 2003 and currently partners with 28 of America’s 50 largest property management companies. Entrata employs more than 300 professionals across the nation, including offices in Lehi, Provo, and Dallas. For more information, go to http://www.entrata.com.

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