Banking Specialist

Merchant Processing

Lehi, UT

Job Description: Entrata is a rocket ship in the apartment industry’s B2B SaaS space. We have gone from a small start-up company to an industry dominator; innovation is at the core of everything we do. We are looking for a motivated, passionate Banking Specialist to join our team.

Job Description
In Merchant Services we have a team that specializes in daily bank reconciliations, chargeback disputes, ACH returns, Check 21 returns, and adjustments. This group serves as the facilitator of communication between our clients and the banks. Properties rely on this team’s banking expertise to ensure returns and adjustments are handled in compliance with all the applicable rules and laws.
  • Reconcile Processing Accounts
  • Assist with chargebacks/disputes/credits/reversals/emails
  • Assist with Check21 adjustments and adjustment requests
  • Assist in verifying paper IRX Returns
  • Assist/Monitor failed company payments
  • Assist/Monitor failed settlement distributions
  • Assist team members when needed with other projects
  • Assist with Proof of Authorization requests
Desired Qualifications
  • Banking experience or payment processing 
  • Previous international payments (HUGE plus!)
  • Prior experience with credit card charge payments/chargebacks 
  • Ability to create and edit spreadsheets using formulas
  • Excellent understanding of computer functions
  • Experience with basic accounting procedures and terminology
  • Excellent writing and phone skills
  • Knowledge of SQL (a BIG plus)
  • Excellent work ethic
  • Self-Starter
  • Driven to excellence with a flair for fun
  • Educational Qualification : Associates Degree
  • Salaried, DOE
  • 401k with matching
  • Health, Dental & Vision Insurance
  • Life Insurance
  • Flexible Spending Account
  • Health Savings Account
 Work Schedule and Location
  • Monday – Friday, 8:00 am - 5:00 pm
  • Lehi, UT
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  •  Occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; and taste or smell.
  • The employee must occasionally lift or move up to 20 pounds.
  • Specific vision abilities required by the job include close vision, distance vision, ">Regular on-site attendance at work is required during normal business hours
About Us:
Founded in 2003, Entrata® is the only comprehensive property management software provider with a single-login, open-access Platform as a Service (PaaS) system. Offering a wide variety of online tools including websites, mobile apps, payments, lease signing, accounting, and resident management, Entrata® PaaS currently serves more than 20,000 apartment communities nationwide, including 34 of the NMHC Top 50 Largest Managers. Entrata’s open API and superior selection of third-party integrations offer management companies the freedom to choose the technology and software that best fit their needs. For more information, go to

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