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26
Apr 17

Webinar Recap: Lead Manager and Contact Points Update

Posted by: Entrata | Category: Webinars

This week the Entrata team hosted a webinar to discuss the new contact points update to LeadManager and the best practices for change management in regards to this new update.

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24
Apr 17

Better Security. Better Rankings. Free.

Posted by: Entrata | Category: Marketing,Services,Technology

A safer internet is an initiative that we can all get behind. Webmasters who implement Secure Socket Layer (SSL) encryption on their pages help achieve this goal by ensuring more secure server connections. Since 2015 Google has been a cheerleader for SSL certificates, going so far as changing their indexing system last year to actively seek out HTTPS pages. In short, taking the steps to make your website safe not only protects the security of your data and the privacy of your users, it can actually give you a competitive advantage with search engine presence. continue

11
Apr 17

Building a Stronger Core: Commercial, Military, and Affordable Updates

Posted by: Entrata | Category: Management,Newsletters

Since introducing our Core property management software in 2012, Entrata has worked to continually develop the tools and functionality a diverse client base requires. In our industry, portfolios are not homogenous. One-size-fits-all software solutions only lead to inefficient (and unnecessarily costly) workflows, as users are left to invent patches and design work-arounds just to do their job.

We’ve had great success with Entrata StudentTM, addressing the unique needs of student housing operators, and today Entrata is used more than any other property management software for student properties. But we’re not finished. If your portfolio includes commercial, military, or affordable properties, there are products in the works just for you. Here’s a quick status update:

Commercial Property Management:

Our commercial product is built for office, retail, and mixed-use developments and is currently in a controlled beta period. Designed to be equally effective for both small and large commercial properties, we are hearing encouraging responses from beta participants on the automations Entrata Commercial introduces by simplifying rent charges and fees and making it easier to manage CAM pools. Tools for CAM reconciliation (including Excel export) and a TenantPortal will be available soon. Limited positions for beta testing may still be available, contact your Customer Success Manager if you’d like to participate.

Military Housing:

Entrata is working closely with industry partners to build a robust platform for military housing operators and expects to begin beta testing in the next few months. Entrata Military will offer specialised military leasing workflows and reporting (Schedule G, PAM, etc.) as well as MAC workflows and waitlists with waterfall capability. For military customers that often feel the pain of transitioning information through multiple technology products, Entrata’s platform allows all processes to move through a single, efficient workflow.

Affordable Housing:

Entrata Affordable for HUD and Tax Credit properties is on track for initial release and beta testing in just a few weeks. With tools for determining household eligibility, calculating rent, processing certifications, generating HAP requests, processing special claims, and submitting TRACS files, we’re building a system that monitors and reports on all the factors that keep you in compliance with government regulations. Entrata’s all-in-one platform helps simplify complicated workflows with “what’s next” prompts, as well as alerts to staff if a step is missed. HUD waitlist capabilities are also in the works.

Everything Entrata builds is native to our comprehensive platform, which not only saves time and effort for your staff by streamlining workflows, it makes tracking data more efficient and accurate. If you have properties that would be interested in participating in any of the upcoming beta opportunities, please let your CSM know. While we won’t be able to accommodate everyone, we will do our best to work with as many properties as we can. Beta participants will be able to work closely with our product teams to build the industry’s best property management software tools for commercial, military, and affordable properties.