Vendors. They can make or break whether a resident chooses to lease with you, continue living with you or write a good review about you.
Yet, many vendor relationships are more contentious than they are healthy. Contentious vendor relationships can put a strain on on-site staffs and, worse yet, harm your relationships with residents.
The good news is there are some things you can do to improve relationships with your vendors. Asset Campus Housing and Aspen Heights shared their keys to a successful vendor relationship with us recently. continue
Peyton Manning has a message. Identify your strengths. Be more aware of your weaknesses. Be nice to the equipment guy. And if you’re not getting better, you’re getting worse.
Manning, the NFL’s all-time leader in nearly every prominent passing category and the only quarterback to lead two different teams to a Super Bowl crown, spoke in detail about leadership as the keynote speaker at Entrata Summit 2016.
“To me, leadership really boils down to one thing, and that’s the ability to influence others,” Manning said. “You’re not handed the title of leadership. Whether you’re a CEO, a district manager, a mother or a quarterback, you have to earn it.”
With new innovations unveiled seemingly every week, staying ahead of the technology curve can be a cumbersome task.
Whether it’s adding smart-home technology to existing communities, devising plans for new developments or updating software systems on the fly, the process of implementing new technology is fluid and ever-evolving.
The 2016 Entrata Summit, held September in Park City, marked one year since the company announced its new ResidentPortal mobile app, which would give residents the ability to pay rent by voice or photo, from any mobile device. Since its official launch in December of 2015, announced Entrata’s VP of ResidentPay, Kate Hampton, the app has surpassed 120,000 users, over 800,000 sessions, and achieved a strong five-star rating in the app store.
“The insights we have been collecting over this period are convincing us more and more every day that electronic payments is the only logical path to follow to achieve sustainable business performance,” said Hampton. Although payments in the multifamily industry haven’t changed much in recent decades, Hampton asserted that the old ways of collecting rent are fast becoming outdated, if they’re not already obsolete. continue
Millennials are our greatest challenge. But they are also our greatest opportunity.
That was the message driven home at the Entrata Summit 2016 session Millennials: Our Customers, Our Employees, & Our Greatest Challenge. Dennis Smillie, president of Multifamily Solutions Inc., referenced John F. Kennedy’s inaugural address in 1961, in which he noted that the torch has been passed to a new generation.
Look for the #EntrataSummit prompt in each session you attend; moderators will offer topics for your posts. Or just tell the world what you love about the Summit.
Enter to win by using #EntrataSummit, tagging @EntrataSoftware, and making your posts public (if we can’t see it, we can’t count it).
When building a technology system to support your business, one size never fits all. Whether you’re considering a single-provider platform or working with multiple providers to integrate software systems, there are a number of considerations to take into account. At Entrata, we’ve grown our platform in such a way that gives us a unique perspective from both sides of the issue. Here are a few things that we’ve learned. continue
Your team works overtime to make sure that every prospective renter who visits your property has a positive experience. Are you working as hard to create a positive experience for visitors to your websites? A little attention to the right details can help turn visitors into applicants, and applicants into residents. continue
If you lost some money, you’d want someone to tell you. Right? OK, then. You’re losing money. Properties all over the country, every day and in thousands of small transactions, are leaving money on the table that combines over time to make a significant dent in their revenue. Taken individually, these amounts may seem insignificant, but improved rates & fee management practices can go a long way toward putting those funds back where they belong. continue
Here’s a question: When it comes to meeting user expectations, how’s your website doing? Multifamily marketing professionals have been taking a good hard look at how we, as an industry, interact with our clients online and we’re sorry to say, in comparison with other industries we’ve fallen a little bit behind. continue