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2
Apr 18

Don’t Let Apathy Win: Apartment Operators Forfeit Revenue by Refusing to File Small Claims

Posted by: Entrata | Category: Management,Technology

180402_Apathy Blog Post_FBIt’s unavoidable. Whether your apartment community is affordable, market-rate or luxury to the extreme, your residents are going to cause damages.

What makes a difference is how you handle those damages.

Apartment operators forfeit significant amounts of revenue every year by failing to file smaller insurance claims pertaining to resident-caused damages, and oftentimes these damages fall under the umbrella of coverage. The gold standard for loss recovery is about 85 percent. Entrata data indicates that clients recover only 11 percent of resident-caused damages, which clearly leaves a vast amount of money on the table. continue

19
Mar 18

EPA Fix a Leak Week

Posted by: Entrata | Category: Management

578684_fixaleakweek_1200x62801In celebration of EPA’s Fix a Leak Week, Entrata is highlighting ways in which its ResidentUtility customers can conserve water at their communities! With more than a trillion gallons of water wasted annually nationwide due to leaks, taking charge of leak detection and performing necessary repairs is a goal we can all get behind.

The first step in encouraging residents to take charge of leak detection is to make sure they have a clear understanding of why this issue is important and how it affects them. According to the EPA, residents can save more than $380 annually by taking the necessary steps to save water and detect costly leaks around their home. continue

10
Jan 18

Favorite Features

Posted by: Entrata | Category: Management,Newsletters


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What are some of Entrata’s most beloved features? We asked, and you answered!  We’ll be sharing more responses in the coming months, but as we drill down into the information you’ve provided, we wanted to give you a sneak peek at one of the surprising trends we noticed in your feedback. Put simply, property management professionals love a good dashboard.

OK, we really shouldn’t have been surprised. Entrata’s UX team is made up of dedicated individuals who focus full-time on making sure our interface is intuitive, smart, and powerful. And they’ve been so good at their job for so long, maybe we took them for granted. But our users clearly don’t. continue

8
Nov 17

Delinquencies: Managed

Posted by: Entrata | Category: Management,Newsletters

Entrata is updating our delinquency management tools to make chasing down those elusive unpaid balances that much easier. continue

13
Oct 17

Cyber Security Essentials

Posted by: Entrata | Category: Management,Newsletters,Services,Technology

Each October the Department of Homeland Security launches a campaign to raise awareness about the importance of cybersecurity. With news of data breaches increasing in both frequency and scale, we think it’s a great time to look at a few of the essentials that should be in place to keep your residents’ data safe and secure.

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13
Oct 17

Hire & Retain the Best

Posted by: Entrata | Category: Management,Newsletters,Summit,Technology

Most millennials can hardly remember a time when they didn’t have the power of a supercomputer in the palms of their hands. Some members of Generation Z might not even know what a payphone looks like.

What members of these generations do know and remember is that technology, learning and culture make life greater. If they can get those things at work, that’s even better. Today, a growing number of employers are beginning to use technology, learning and culture as employment perks that help them hire and retain the best from these generations, according to the panelists on the How Entrata Can Help You Hire and Retain Employees session at the 2017 Entrata Summit in Park City, Utah.

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20
Sep 17

Making the Switch: Implementing Entrata Core

Posted by: Entrata | Category: Management,Newsletters,Summit

When Cottonwood Residential and Monument Real Estate Services set out on a search for a new technology provider, both companies agreed that finding the right partner was just as important as finding the right software to meet their business objectives.

 

“We were extremely frustrated with our previous provider’s unwillingness to integrate with third party providers and their extreme lack of customer service,” said Greg Lozinak, CEO, Monument Real Estate Services, a 12,000 unit owned and fee managed operator. “Entrata showed that they were going to be a key strategic partner motivated to provide us with the technologies and integrations we needed to be successful.”

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11
Jul 17

Entrata + Home Automation = Entratamation!

Posted by: Entrata | Category: Management,Newsletters,Residents,Technology

For decades, homeowners have been reaping benefits from smart home technology. As many as 30% of Americans have already installed smart home technology, and studies show these early adopters are saving an average of $1000 a year and as much as 30 minutes each day. However, the smart home industry’s early focus on homeowners has kept renters in the blind spot of these innovations. In many cases, homeowners’ deeper pockets and stronger desire to invest in their homes have made them the ideal market for a nascent industry, but times are changing. continue

11
Jul 17

What’s Up with Docs? New Solutions for Multifamily Document Management

Posted by: Entrata | Category: Management,Newsletters

Multifamily properties generate a lot of documents, but the days of rows of file cabinets filling up the leasing office are (or should be) over. Storing documents digitally can free up a lot of space for your properties, but may introduce new challenges like problems with searchability, accessibility, and security. In order to address these challenges, simple document storage technologies won’t do. What is needed is document management. continue

9
May 17

Leveraging Software that Represents Your Business

Posted by: Entrata | Category: Management,Newsletters

Whether you realize it or not, your technology sends a  message to your prospects, residents, and even employees,  about your business. About a year and a half ago Jason  Larson, Chief Strategy Officer at IDM went looking for a  technology partner that could grow with his business. After  spending a little time with the Entrata team at NMHC  OpTech, he knew he’d found the kind of partner that would  represent his vision to audiences both inside and outside  the company.

Traditionally, multifamily technology systems have been segregated between “front end” and “back office” tasks. This creates a false dilemma as many industry professionals perpetuate the idea that either accounting or marketing functions must be sacrificed when choosing a technology system. Today’s executive needs a 360 degree view of their business which provides actionable data on a variety of processes without losing sight of the guest experience.

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