Smart home technology is no exception.
Smart thermostats, smart smoke detectors, smart locks, leak detection systems and many others often come with their own software that gives residents the ability to control the devices from their smartphones. But being required to log in to several disparate apps and web portals to control different smart devices is not only inefficient for the resident, it is an inefficiency that apartment owner/operators managing hundreds of homes can’t afford.
“I believe in an open and scalable ecosystem,” said Tommy Deserti, head of RNC and OEM for Nest. “Regardless of the brands you love, if you want longevity, an open ecosystem always wins. When you think about open and scalable, there are going to be software updates. If you’re buying into a software heavy innovation you’re going to be good.” continue
Entrata’s ResidentUtility customers have a new way to help plant some roots in their communities and go green. In an effort to encourage residents to go paperless, Entrata will plant a tree for every resident living at a ResidentUtility property who opts out of receiving a paper invoice.
We have partnered with One Tree Planted, a non-profit charity who plants trees around the globe, to help make this program a reality. Based in Vermont, One Tree Planted partners with and provides financial support to organizations around the world to help sustain and promote the reforestation process. continue
Back by popular demand, Entrata’s Base Camp is returning to Dallas! Base Camp Texas will be held on March 20-21, 2018 at The Omni Hotel. Join technology super-users and early-adopters for two days of product training and personalized software consultations by registering today! continue
Entrata recently embarked on a large project to make our resident facing portal accessible to visually impaired users. As part of the endeavor, we partnered with Xento to help two schools in India – Pune Technical Training Institute and the Girl’s School for the Blind in Satara.
Entrata has committed to help the schools continue changing the lives of these students by providing them with the technology tools, experience and supplies they need to teach in the classroom. To help fulfill this commitment, funds raised during Entrata’s Values Week in November were used to purchase computers for visually impaired students. The Pune Technical Training Institute contributed all the necessary software to go along with the computers, such as screen readers or magnifiers. continue
Entrata’s Accounting software doesn’t often receive the kind of attention that is showered on some of our other offerings, but behind the scenes this powerhouse product is shining in its own right. Since our 2015 release to general availability, Entrata’s developers have been hard at work, building new strategic functionality into the platform based on client requests and user feedback. If you haven’t looked at Entrata Accounting lately, here are some of the features you may have missed: continue
What are some of Entrata’s most beloved features? We asked, and you answered! We’ll be sharing more responses in the coming months, but as we drill down into the information you’ve provided, we wanted to give you a sneak peek at one of the surprising trends we noticed in your feedback. Put simply, property management professionals love a good dashboard.
OK, we really shouldn’t have been surprised. Entrata’s UX team is made up of dedicated individuals who focus full-time on making sure our interface is intuitive, smart, and powerful. And they’ve been so good at their job for so long, maybe we took them for granted. But our users clearly don’t. continue
Synthetic ID is the fastest growing form of fraud, and its pervasion has seeped into the multifamily industry. Created by using a combination of real and false information to forge a new identity, synthetic ID continues to become more prevalent.
It’s true: some of your own residents might have used an altered social security number on the apartment application. They passed with fraudulent info and moved right into your community. continue
To say that people are now comfortable purchasing products online before even touching and seeing them in person is a massive understatement. After all, according to the Census Bureau, e-commerce sales increased 15.5 percent in the third quarter of 2017, compared with a mere 4 percent growth in total retail sales.
Part of the reason for that bump is the amount of detailed information now available about products and services online. With numerous review sites, detailed specifications, and 360-degree-rotatable images, you can learn more about a product with the tap of a finger than with an in person examination. continue
It’s not just a seasonal thing; corporate philanthropy is a keystone of today’s values-driven companies and can build community relations, employee engagement, and a positive culture throughout your organization. Entrata’s value of “Be Excellent to Each Other” helps define the giving culture at our company and influences how we, our employees, and our partners in the industry get involved in various causes. Along the way, we’re picking up tips that may be helpful to you and your company. continue
Feedback we’ve seen in the ResidentPortal app is providing unique insight into some of your residents’ biggest pet peeves. The bad news: if you’re not meeting expectations you may soon be dealing with an unnecessary vacancy. The good news: often a simple settings adjustment can resolve the issue and keep residents happily in place.
The feedback your residents are leaving in the ResidentPortal app is understandably limited to the kinds of services they expect the app to provide. But an analysis of their messages identified a handful of expectations that renters feel strongly about, including: continue