Through the last few months, as the apartment rental industry has faced unpredictable challenges, we’ve seen onsite teams leap into action. On top of their day-to-day workflows, they’ve suddenly found themselves facilitating local social distancing ordinances, dropping off groceries for quarantined residents, implementing technologies for contactless leasing, and keeping their communities running smoothly in a chaotic, ever-changing world. The women and men at the front-lines of multifamily have been instrumental in keeping their residents safe and their companies profitable despite unprecedented challenges.
This year, as the industry observes Apartment Onsite Teams Day on Wednesday, August 12, Entrata would like to add our thanks to all of the recognition and appreciation that onsite teams so richly deserve. Even before the current crisis, onsite teams have been essential to our success. Property-level managers, maintenance techs, and leasing agents are not only the front-line for resident interactions, they’re in our system and interfaces more than any other group. Their feedback and suggestions are primary drivers of the innovation that keeps our platform on the cutting edge of industry technology.
In future weeks and months, we hope to spotlight specific stories of Apartment Onsite Teams’ recent heroism. These stories will play a key role in our new Entrata Connect event in October. So, if you’ve witnessed a team member or organization going out of their way to make a difference, we’d love to hear about it. I’d like to invite you to submit your stories, ideas, or nominations here and help us shine a spotlight on deserving industry professionals.
And once again, from the bottom of our hearts, thank you!